Part-Time Boutique Skincare Consultant & Guest Experience

L'Occitane; Melbourne; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Staff discounts

Career progression

Sustainability values

Job summary

L’Occitane en Provence is looking for a part-time Beauty Consultant in Melbourne to partner with the Boutique Manager and team. Drive growth through personalised consultations, guest experiences, and boutique events while promoting sustainability and heritage.

The role focuses on elevating skincare performance, becoming a product expert, and delivering exceptional service with Mandarin-speaking support being highly desirable. 30 hours per week.

Qualifications

• At least 2 years retail or beauty therapy experience.
• Team player, professional and results driven.
• Demonstration or experience with skincare consultations preferred.
• Mandarin-speaking skills are highly desirable to support Chinese-speaking customers.

Responsibilities

• Deliver exceptional guest experience: warm welcome, personalised beauty advice, and signature moments like hand massages and facials.
• Develop and share expertise in L'Occitane products, heritage, ingredients and sustainability values.
• Execute visual merchandising, manage stock, and maintain pristine boutique spaces following company standards.
• Meet targets through expert product demonstrations and tailored experiences.
• Master POS and clientele systems while representing the brand at events.
• Collaborate effectively, build trust through open communication and knowledge sharing.

Skills

Retail experience

Beauty therapy

Team player

Customer service

Job description

L’Occitane en Provence is looking for a part-time Beauty Consultant in Melbourne to partner with the Boutique Manager and team. Drive growth through personalised consultations, guest experiences, and boutique events while promoting sustainability and heritage.

The role focuses on elevating skincare performance, becoming a product expert, and delivering exceptional service with Mandarin-speaking support being highly desirable. 30 hours per week.