Beauty Host & Guest Experience Ambassador

L'Occitane Australia & New Zealand; Sydney; On-site; AUD 42,000 - 54,000; Part time

Benefits offered by this job

Staff discounts

Open culture

Training & progression

Sustainability focus

Wellness resources

Job summary

L’Occitane En Provence in Sydney is seeking a Beauty Host to join our boutique team, delivering elevated guest experiences and showcasing our skincare and fragrance heritage.

You’ll build product knowledge, perform consultations, and contribute to boutique targets while providing personalised service on weekends.

Join a brand committed to sustainability, inclusive culture, staff discounts, and ongoing training as you help guests discover sensorial rituals.

Qualifications

• At least 1 year’s retail experience, ideally in skincare or fragrance.
• You are a team player, professional and results driven.
• You deliver an exceptional guest experience - every time.
• You are respectful, positive, energetic and enthusiastic.

Responsibilities

• Deliver exceptional guest experience: welcome every guest warmly, provide personalised beauty advice, and deliver signature moments.
• Develop and share expertise in L’Occitane’s products, heritage and sustainability values.
• Execute visual merchandising, manage stock, and maintain pristine boutique spaces following company standards.
• Meet targets through expert product demonstrations and tailored experiences.
• Master POS and clienteling systems while representing the brand at events.
• Collaborate effectively, build trust through open communication and knowledge sharing.

Skills

Retail experience

Guest service

Teamwork

Job description

L’Occitane En Provence in Sydney is seeking a Beauty Host to join our boutique team, delivering elevated guest experiences and showcasing our skincare and fragrance heritage.

You’ll build product knowledge, perform consultations, and contribute to boutique targets while providing personalised service on weekends.

Join a brand committed to sustainability, inclusive culture, staff discounts, and ongoing training as you help guests discover sensorial rituals.