Part-Time Banking Customer Service Advisor - 12-Month FTC

Westpac; Maroochydore; Sur place; AUD 40 000 - 60 000; Temps partiel

Résumé du poste

Westpac Group in Maroochydore is seeking a Customer Service Advisor on a 36-hour-per-week, part-time basis. The role runs Monday to Friday and is fixed-term until November 2027. You will assist customers with everyday banking needs, answer inquiries, and tailor solutions to meet their banking requirements.

This position emphasizes delivering exceptional service in a customer-facing environment, with opportunities to grow as a banking professional within the Westpac Group network.

Qualifications

• Clear and confident communication with customers to foster strong relationships.
• Focus on delivering exceptional service that exceeds customer expectations.
• Work as part of a collaborative team environment, leveraging prior teamwork experience.
• Strong communication skills and excellent time management.

Responsabilités

• Assist customers with everyday banking needs and inquiries.
• Provide tailored solutions and cross-sell suitable financial products.
• Deliver exceptional service in a customer-facing role.
• Work with colleagues to support customers and resolve issues.
• Communicate clearly and effectively to meet customer expectations.

Connaissances

Communication

Customer service

Time management

Teamwork

Problem solving

Availability Monday‑Friday

Description du poste

Westpac Group in Maroochydore is seeking a Customer Service Advisor on a 36-hour-per-week, part-time basis. The role runs Monday to Friday and is fixed-term until November 2027. You will assist customers with everyday banking needs, answer inquiries, and tailor solutions to meet their banking requirements.

This position emphasizes delivering exceptional service in a customer-facing environment, with opportunities to grow as a banking professional within the Westpac Group network.