Banking Customer Service Specialist — 12-Month Contract

Cloudbeds; Maroochydore; On-site; AUD 42,000 - 54,000; Part time

Job summary

St George Maroochydore Co-Lobranch is seeking a part-time Customer Service Advisor to support customers with everyday banking needs on a 36-hour week, Monday to Friday. This fixed-term role runs until November 2027 and requires clear communication, problem-solving, and a passion for delivering exceptional service.

You will assist customers, answer inquiries, and offer tailored financial solutions while working in a collaborative team environment to meet customer expectations.

Qualifications

• Excellent verbal and written communication with customers.
• Ability to provide tailored banking solutions.
• Strong time management to handle multiple inquiries.
• Comfortable working in a team-focused environment.
• Available to work Monday to Friday during set shifts.

Responsibilities

• Assist customers with everyday banking needs and transactions.
• Answer inquiries and provide tailored financial solutions.
• Identify opportunities to introduce banking products and services.
• Deliver exceptional service with clear, confident communication.

Skills

Clear communication

Strong communication

Time management

Team collaboration

Weekday availability

Customer service focus

Job description

St George Maroochydore Co-Lobranch is seeking a part-time Customer Service Advisor to support customers with everyday banking needs on a 36-hour week, Monday to Friday. This fixed-term role runs until November 2027 and requires clear communication, problem-solving, and a passion for delivering exceptional service.

You will assist customers, answer inquiries, and offer tailored financial solutions while working in a collaborative team environment to meet customer expectations.