Part-Time Banking Advisor: Customer Experience Pro

St.George Bank; Sydney; On-site; AUD 34,000 - 41,000; Part time

Job summary

St George Bank in Mt Druitt is hiring a part-time Customer Service Officer to greet customers, assist with everyday banking queries, and guide them to the right specialists. You will handle cash transactions, promote digital banking tools, and help customers improve their financial wellbeing.

You will join a supportive team, complete comprehensive training, and work a 30-hour week across Monday to Friday as part of our branch operations.

Qualifications

• Customer service experience in a customer-facing role.
• Numerical skills with accuracy handling cash.
• Energetic personality with a genuine passion for helping people.
• Resilience to remain calm and composed in challenging situations.
• Adaptability to learn new banking procedures and technologies.

Responsibilities

• Assist customers with banking transactions including cash deposits and withdrawals.
• Maintain accurate cash handling and end-of-day balancing.
• Educate customers on digital platforms such as online banking and our mobile app.
• Identify opportunities to improve customers’ financial wellbeing through tailored solutions.
• Ensure compliance with regulatory requirements and internal policies.

Skills

Customer service experience

Numerical skills

Energetic personality

Resilience

Adaptability

Job description

St George Bank in Mt Druitt is hiring a part-time Customer Service Officer to greet customers, assist with everyday banking queries, and guide them to the right specialists. You will handle cash transactions, promote digital banking tools, and help customers improve their financial wellbeing.

You will join a supportive team, complete comprehensive training, and work a 30-hour week across Monday to Friday as part of our branch operations.