Part-Time Banking Advisor — Financial Wellness & Solutions

Commonwealth Bank Of Australia; Sydney; On-site; AUD 36,000 - 48,000; Part time

Job summary

Commonwealth Bank of Australia is seeking a part-time Customer Banking Specialist at Bankstown City Plaza Branch. You will engage with customers to understand their banking needs and offer tailored solutions across Home Loans, Business Banking and Financial Advice.

You will assist with inquiries, account maintenance and credit product applications, while conducting Financial Health Checks and demonstrating digital banking options. Join a team committed to service excellence.

Qualifications

• Experience delivering excellent customer service in financial services, retail, or hospitality.
• Ability to explain financial terms clearly and simply.
• Strong communication and interpersonal skills with customers.
• Vietnamese language skills highly desirable.

Responsibilities

• Engage with customers to understand banking needs and offer solutions across Home Loans, Business Banking & Financial Advice.
• Assist customers with enquiries, account maintenance and credit product applications.
• Conduct Financial Health Checks to assess financial needs and changes.
• Demonstrate in-branch technology and digital banking options to customers.
• Support processes and uphold our risk-aware culture.

Skills

Customer service

Financial terms

Communication

Vietnamese

Job description

Commonwealth Bank of Australia is seeking a part-time Customer Banking Specialist at Bankstown City Plaza Branch. You will engage with customers to understand their banking needs and offer tailored solutions across Home Loans, Business Banking and Financial Advice.

You will assist with inquiries, account maintenance and credit product applications, while conducting Financial Health Checks and demonstrating digital banking options. Join a team committed to service excellence.