Part-Time Banking Advisor: Build Trust & Help Clients

Regional Australia Bank Ltd; Australia; Remote; AUD 37,000 - 53,000; Part time

Benefits offered by this job

Superannuation

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Job summary

Regional Australia Bank in Scone is seeking a Customer Advisor for a part-time, permanent role to help customers with everyday banking and to connect them with suitable products and services. The role focuses on delivering exceptional service and building trusted relationships in a friendly, local setting.

The position is based in Scone but may require supporting branches in Merriwa, Denman and Muswellbrook.

Qualifications

• A genuine passion for customer service and helping people.
• Strong communication and relationship-building skills.
• Excellent attention to detail and a commitment to accuracy.
• Professionalism, integrity and sound judgement when handling confidential information.
• Experience in customer service, retail, administration, financial services or a similar customer-facing environment.

Responsibilities

• Deliver exceptional customer service and build strong customer relationships.
• Assist customers with everyday banking needs, including transactions, account enquiries and account openings.
• Identify opportunities to refer customers to specialist banking services.
• Promote digital banking solutions and support customers to bank with confidence.
• Support branch operations, cash handling, compliance and security requirements.

Skills

Customer service

Communication skills

Attention to detail

Professionalism

Relationship-building

Job description

Regional Australia Bank in Scone is seeking a Customer Advisor for a part-time, permanent role to help customers with everyday banking and to connect them with suitable products and services. The role focuses on delivering exceptional service and building trusted relationships in a friendly, local setting.

The position is based in Scone but may require supporting branches in Merriwa, Denman and Muswellbrook.