Part-Time Audiology Assistant: Patient Care & Tech Support

Specsavers; Tweed Shire Council; On-site; AUD 30,000 - 39,000; Part time

Job summary

Specsavers in Tweed, NSW is seeking a part-time on-site Audiology Assistant. The role involves repairing hearing aids, managing appointments, data entry, and record keeping, while explaining basic hearing care and maintaining a welcoming environment. You will work with the team to deliver patient-focused hearing services.

The position offers on-site work with on-the-job training, ideal for those with strong communication and clerical skills and a background in healthcare or customer service.

Qualifications

• On-the-job training provided.
• Strong communication skills for interacting with customers and clinical team members.
• Clerical skills including basic computer literacy, data entry and appointment management.
• Confidence with smartphones; troubleshooting Bluetooth issues.
• Experience in healthcare, clinical, or customer service environments is beneficial.
• Ability to follow clinical procedures accurately and maintain patient confidentiality.
• Strong attention to detail, reliability, and an empathetic, patient-centered approach.
• Experience in audiology or healthcare support is an advantage.

Responsibilities

• Repair hearing aids and manage appointments.
• Handle general clerical duties such as data entry and record keeping.
• Explain basic hearing care instructions to customers and maintain a welcoming environment.
• Work closely with the team to provide efficient, patient-focused hearing services.

Skills

Communication

Clerical skills

Smartphone literacy

Healthcare/cust. service experience

Attention to detail

Empathy

Patient confidentiality

Job description

Specsavers in Tweed, NSW is seeking a part-time on-site Audiology Assistant. The role involves repairing hearing aids, managing appointments, data entry, and record keeping, while explaining basic hearing care and maintaining a welcoming environment. You will work with the team to deliver patient-focused hearing services.

The position offers on-site work with on-the-job training, ideal for those with strong communication and clerical skills and a background in healthcare or customer service.