Part Time Audiology Assistant

Specsavers; Tweed Shire Council; On-site; AUD 30,000 - 39,000; Part time

Job summary

Specsavers in Tweed, NSW is seeking a part-time on-site Audiology Assistant. The role involves repairing hearing aids, managing appointments, data entry, and record keeping, while explaining basic hearing care and maintaining a welcoming environment. You will work with the team to deliver patient-focused hearing services.

The position offers on-site work with on-the-job training, ideal for those with strong communication and clerical skills and a background in healthcare or customer service.

Qualifications

• On-the-job training provided.
• Strong communication skills for interacting with customers and clinical team members.
• Clerical skills including basic computer literacy, data entry and appointment management.
• Confidence with smartphones; troubleshooting Bluetooth issues.
• Experience in healthcare, clinical, or customer service environments is beneficial.
• Ability to follow clinical procedures accurately and maintain patient confidentiality.
• Strong attention to detail, reliability, and an empathetic, patient-centered approach.
• Experience in audiology or healthcare support is an advantage.

Responsibilities

• Repair hearing aids and manage appointments.
• Handle general clerical duties such as data entry and record keeping.
• Explain basic hearing care instructions to customers and maintain a welcoming environment.
• Work closely with the team to provide efficient, patient-focused hearing services.

Skills

Communication

Clerical skills

Smartphone literacy

Healthcare/cust. service experience

Attention to detail

Empathy

Patient confidentiality

Job description

Company Description

Specsavers is a global leader in high-quality, affordable optical and hearing care, founded 40 years ago by optometrists Doug and Mary Perkins with a vision to provide best-value eyecare for everyone. Specsavers focuses on delivering excellent clinical care and customer service while maintaining accessible pricing. The organization supports around 41,000 colleagues worldwide, offering meaningful career development and growth opportunities. Team members benefit from working in a values-driven environment that prioritizes patient care, professional development, and collaborative teamwork.

Role Description

This is a part-time, on-site Audiology Assistant role based in Tweed, NSW. Day-to-day tasks include repairing hearing aids, managing appointments, and handling general clerical duties such as data entry and record keeping. The role also involves explaining basic hearing care instructions to customers, and ensuring a welcoming and professional environment. The Audiology Assistant will work closely with the team to provide efficient, patient-focused hearing services.

Qualifications

• Candidates will receive on the job training
• Candidates should possess strong Communication skills for interacting with customers and clinical team members.
• Candidates should possess effective Clerical Skills, including basic computer literacy, data entry, and appointment management.
• Candidates should be confident with smart phones as troubleshooting with bluetoith issues will be a part of the role
• Previous experience in a healthcare, clinical, or customer service environment is beneficial.
• Ability to follow clinical procedures accurately and maintain patient confidentiality.
• Strong attention to detail, reliability, and an empathetic, patient-centered approach.
• Experience in the audiology field, healthcare support, or a related field is an advantage.