Audiology Assistant / Clinic Manager Thebarton, SA

Specsavers; Adelaide; Vor Ort; AUD 34.000 - 42.000; Teilzeit

Benefits dieser Stelle

Two free glasses per year

Birthday leave

30% Family & Friends discount

Health & wellbeing support

Specsavers Perks access

Work-life balance and permanent role

Zusammenfassung

Specsavers Audiology in Thebarton, SA, seeks a part-time Retail Assistant / Clinic Manager (25 hours across Monday to Friday) to welcome audiology customers, guide pre-screening tests, and support daily clinic operations. You’ll train retail staff and can progress to a Clinic Manager through our comprehensive program.

The role offers flexibility with shorter days within a five-day framework and a patient-centered retail environment. Training provided to develop audiology skills and customer care.

Qualifikationen

• Experience in a fast-paced retail/customer service environment.
• Audiology or allied health experience is desirable but not required.
• Strong communication and empathy with customers.

Aufgaben

• Provide exceptional customer service and build lasting relationships.
• Perform hearing screening and maintenance (training provided).
• Schedule appointments using the Simply Hearing system.
• Manage administrative duties and clinic operations.
• Lead training with retail team as audiology champion.

Kenntnisse

Retail customer service

Interpersonal skills

Bluetooth troubleshooting

Communication

Computer literacy

Tools

Simply Hearing system

Jobbeschreibung

Retail Assistant / Clinic Manager

• Location: Thebarton SA
• Employment Term: 25 hours Part Time across Monday - Friday

About the role:

As the first point of contact for audiology customers, you’ll handle enquiries in person and over the phone, guide customers through pre-screening tests, troubleshoot hearing aid issues, and support the Audiology Business Owner with the day-to-day running of the clinic. You’ll also lead training for retail team members to ensure they understand audiology services and can provide consistent, high-quality support.

You will also have the opportunity to progress from a Retail Assistant into a Retail Clinic Manager through our comprehensive training program.

Looking for a role that fits around your lifestyle? This position offers a five-day working week with shorter days, giving you greater flexibility to balance work and personal commitments.

Key Duties:

• Provide exceptional customer service and build lasting positive relationships
• Perform hearing screening and hearing aid maintenance (full training provided)
• Schedule appointments through the Simply Hearing system
• Manage administrative duties
• Liaise with store partners and ensure smooth flow of daily clinic operations
• Lead training with the retail team as an audiology champion of the store

To be successful in this role, you will possess the following;

• Passionate about making a meaningful impact on the lives of others
• Previous experience in a fast-paced retail/customer service environment
• Previous experience in Audiology or allied health is desirable but not required
• Strong interpersonal and communication skills, with empathy towards others
• Strong computer literacy and highly adept in Bluetooth and troubleshooting technology
• Committed towards continuous learning and development. Full Audiology training provided!

Benefits & Perks:

• Two Free pairs of glasses per year!
• Birthday and Volunteer Leave
• 30% Family & Friends discount for glasses
• Health & wellbeing support through our Employee Assistant program
• Access to Specsavers Perks with 500+ popular retailers
• Work-life balance and permanent employment opportunity

About Specsavers Audiology:

Specsavers Audiology is transforming the hearing care industry by making hearing aids more affordable and introducing transparent pricing, removing barriers that have historically prevented many people from accessing the help they need. As part of the team, you’ll be supporting community members improve their hearing health in a welcoming, retail-based environment.

Why Specsavers?

We’re proud to be the #1 Best Place to Work in Australia, as recognised by Great Place to Work® 2026! We're passionate about creating an environment where our people can thrive. It's an accolade earned through the voices of our team members and reflects the supportive, inclusive, and purpose-led culture we've built together.

If you have any questions about the role, please email [e-mail]. Due to the high volume of applicants, only successful applicants will be contacted. We thank you for your time and interest.