Parking Enforcement Officer

Council Jobs; Sydney; On-site; AUD 77,000 - 86,000; Full time

Job summary

Woollahra Council is seeking a permanent full-time Parking Enforcement Officer to join the Regulatory team. You will patrol the Woollahra Municipality, provide information to customers and enforce parking and traffic rules.

The role requires a current Class C licence, strong customer service skills, and the ability to work outdoors. Training is provided; weekend and overtime penalties apply with a 14-day roster and 5 weeks annual leave.

Qualifications

• Current Class C drivers licence.
• Demonstrated ability to follow instructions and see tasks through to completion.
• Proven ability to handle difficult situations.
• Proven experience in and commitment to customer service.
• Demonstrated ability to communicate calmly and effectively with a diverse range of people.
• Understanding of EEO and WH&S principles.
• Commitment to Woollahra Council’s values.
• Comprehensive relevant and practical experience in a similar role.
• Knowledge of/experience in State or Local Government.
• Senior First Aid Certificate (desirable not essential).

Responsibilities

• Enforce time-limited parking in business centres and parking restrictions.
• Enforce stopping and parking contrary to notices and residential schemes.
• Manage parking for special events and school safety.
• Record and gather information for detected offences.
• Provide information to customers and build positive community relations.

Skills

Customer service

Communication skills

Work outdoors

Calm under pressure

Education

Council Law Enforcement Officers Course

Job description

• Salary $77,396 - $85,544+ 12% superannuation + penalty rates
• Fortnightly time in lieu day off + 5 weeks paid annual leave
• Collaborative and diverse role, situated along the harbour side

About Us

Woollahra is an area steeped in natural beauty and heritage appealing to residents, businesses and visitors who enjoy its many parks, waterfront locations and historic buildings. Our people come from a diverse range of backgrounds and professions creating a dynamic workforce of over 400 staff members.

About the Role

Woollahra Council is looking to appoint a permanent full-time Parking Enforcement Officer to join our growing Regulatory team!

As a Parking Enforcement Officer, reporting to the Team Leader, you will work in pairs and patrol the prime surrounds of the Woollahra Municipality. You will provide information to our customers and generally build positive relations with our community.

You will be responsible for enforcing a variety of laws relating to:

• time-limited parking in business centres
• stopping and parking contrary to notices
• on-street parking restrictions in residential parking scheme areas
• parking and traffic arrangements for special events
• school safety as well as accurately recording and gathering information for detected offences.

In order to succeed in this role, it is desirable that you come with previous experience, however training will be provided to inexperienced applicants with the right attitude. You will demonstrate excellent Customer Service skills, keep calm under pressure, have a strong work ethic and enjoy being in the outdoors.

Successful applicants will be required to work a 14-day roster which will include every second weekend and at least one afternoon shift per week (penalty rates for weekend and overtime will apply). In return, you will be entitled to a fortnightly time in lieu day off and 5 weeks annual leave.

Please note, employment in this position is subject to a Police Check for criminal history and a pre-employment medical examination.

• Current Class C drivers licence
• Demonstrated ability to follow instructions and see tasks through to completion
• Proven ability to handle difficult situations
• Proven experience in and commitment to customer service
• Demonstrated ability to communicate calmly and effectively with a diverse range of people
• Capable of working within in the physical requirements of the position
• Understanding of EEO and WH&S principles
• Commitment to Woollahra Council’s values
• Comprehensive relevant and practical experience in a similar role
• Knowledge of/experience in State or Local Government
• Completion of the Council Law Enforcement Officers Course
• Senior First Aid Certificate (desirable not essential)

Woollahra Council is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application.

Woollahra Council is committed to responding to its responsibilities under the Work Health and Safety Act 2011 in undertaking all measures that are reasonably practical to ensure the health and safety of all our workers.

Woollahra Council is an equal opportunity employer dedicated to providing a working environment that embraces and values diversity and inclusion.

We are committed to reconciliation and strongly encourage all applicants, including, but not limited to, Aboriginal & Torres Strait Islander people, people with disabilities, people from culturally and linguistically diverse backgrounds, young people, mature aged workers, LGBTIQ and other minority groups to apply.

If you have any support or access requirements, we encourage you to advise us at time of application.