Park Manager - Treetops Adventure Yeodene

Experience Co; Colac; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive remuneration

Work life balance

Employee discounts across the company

Job summary

Treetops Adventure in Yeodene, Victoria is seeking an experienced Park Manager to lead our Yeodene park and its adventurous operations. You will manage day-to-day activities, coach staff, and ensure guests have a safe and memorable experience.

The role requires strong leadership, excellent communication, and a proactive approach to safety and regulatory compliance. Weekend and public holiday work is required to support the park's busy periods.

Qualifications

• Proven experience in managing a park or outdoor operations.
• Strong leadership and people development skills.
• Excellent communication and customer service abilities.
• Ability to work weekends and public holidays as required.

Responsibilities

• Overseeing day-to-day park operations and delivering excellent customer service.
• Leading, coaching and supporting team members to maintain high performance and operational standards.
• Managing guest safety, including safety briefings, monitoring activities and responding to emergencies.
• Ensuring compliance with safety procedures through regular inspections, audits and reporting.
• Coordinating recruitment, onboarding, training and staff scheduling.
• Maintaining park equipment and facilities, including completing minor maintenance tasks.
• Ensuring the park meets company standards and relevant safety and regulatory requirements.
• Being physically capable of lifting loads up to 15 kg and performing the physical requirements of the role.

Skills

Operations management

Team leadership

Customer service

Safety compliance

Communication

Job description

Treetops Adventure forms a part of the Experience Co. group (ASX: EXP) which is an adventure tourism company founded in 1998 with the vision of becoming the largest and most respected adventure tourism company in the world. We offer the best of the best in adventure experiences with numerous locations throughout Australia and New Zealand.
As a business, we empower our employees to do what they do best – deliver extraordinary experiences.

Treetops Adventure joined the family in December 2021 and is scaling new heights, providing challenges for adventure seekers at all levels. Currently we have 16 locations around Australia. Treetops Adventures feature exciting and challenging obstacle courses high up in the tree canopy, that will have all the family swinging, leaping, climbing, and flying through the forest.

About the role

Due to an internal promotion, we are seeking an experienced Park Manager to lead our Yeodene park!

This is a great opportunity to lead a team in an adventurous outdoor environment, with a good work-life balance. Flexibility is required to work weekends and public holidays as needed.

About you

You are an experienced manager who is bold, adventurous and passionate about leading and developing a team. You have strong operational management skills, excellent communication and customer service abilities, and a proactive approach to maintaining a safe, welcoming and engaging environment for both guests and team members.

You are confident managing day-to-day park operations, driving team performance, supporting staff development and ensuring compliance with safety procedures and operational standards.

You will hold a valid Working with Children Check, as well as current First Aid and CPR qualifications.

Your responsibilities will include:

• Overseeing day-to-day park operations and delivering excellent customer service.
• Leading, coaching and supporting team members to maintain high performance and operational standards.
• Managing guest safety, including safety briefings, monitoring activities and responding to emergencies.
• Ensuring compliance with safety procedures through regular inspections, audits and reporting.
• Coordinating recruitment, onboarding, training and staff scheduling.
• Maintaining park equipment and facilities, including completing minor maintenance tasks.
• Ensuring the park meets company standards and relevant safety and regulatory requirements.
• Being physically capable of lifting loads of up to 15 kg and performing the physical requirements of the role.

Benefits and perks

• Competitive remuneration
• Work life balance
• Employee discounts across the company

Don’t miss out on joining a leading company that welcomes innovated ideas and is dedicated to providing quality services.

At Experience Co we are dedicated to building a diverse, inclusive and authentic workplace,