Park Manager: Guest Experience & Community Lead

Eureka Group; Emerald; On-site; AUD 85,000 - 90,000; Full time

Job summary

As Park Manager at Eureka Emerald Park, you’ll lead a multidisciplinary onsite team, oversee day-to-day operations, resident and guest experience, and drive commercial performance. This permanent full-time role combines operations, people leadership, community engagement and budgetary management, with a focus on delivering high presentation standards and memorable stays.

You’ll build relationships with residents and guests, manage bookings, plan events, and collaborate with local businesses to

Qualifications

• Leadership experience in land lease/lifestyle communities or hospitality.
• Strong budgeting and financial management skills.
• Excellent stakeholder engagement and communication abilities.

Responsibilities

• Lead the day-to-day operations of the park and onsite team to ensure exceptional resident and guest experiences.
• Build strong relationships with residents, guests, their families and the local community.
• Oversee bookings, guest arrivals and presentation of cabins and sites.
• Plan and coordinate social events to foster an active, connected community.
• Develop partnerships with local businesses, wine/tourism networks and community organisations.
• Coach and support onsite team members to achieve high performance and safety standards.
• Manage park budgets, financial performance and reporting.
• Monitor occupancy and develop strategies to maximise occupancy across permanent and short-stay accommodation.
• Coordinate refurbishments and oversee property, pool and facilities maintenance.
• Ensure compliance with health, safety and legislative requirements.

Job description

As Park Manager at Eureka Emerald Park, you’ll lead a multidisciplinary onsite team, oversee day-to-day operations, resident and guest experience, and drive commercial performance. This permanent full-time role combines operations, people leadership, community engagement and budgetary management, with a focus on delivering high presentation standards and memorable stays.

You’ll build relationships with residents and guests, manage bookings, plan events, and collaborate with local businesses to