Park Manager

Belgravia Group; Sydney; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Onsite 2-bedroom residence

Competitive salary with super

Job summary

BelgraviaPRO is seeking an experienced Park Manager to oversee Lake St Clair Campgrounds in NSW, with a 2-bedroom onsite residence included. You’ll drive business development, engage with guests and the local community, and ensure a world-class visitor experience while managing day-to-day operations and KPI delivery.

The role requires hands-on leadership, strong customer service, and the ability to lead small teams, maintain parks WHS standards, and work a seven-day roster, including weekends

Qualifications

• Hands-on, customer-focused approach.
• Proven management experience in a similar role.
• Outstanding customer service.
• Familiarity with RMS 9+ booking system.
• Willingness to learn our systems and processes.
• Strong communication, organization and administration skills.
• Availability to work a seven-day roster.

Responsibilities

• Oversee all business operations and guest experience.
• Lead small teams and manage staff scheduling.
• Ensure financial outcomes and KPI achievement.
• Maintain park standards, WHS compliance and environmental protections.
• Engage with guests and the local community to drive visitor satisfaction.

Skills

Customer service

Leadership

Communication

Operations

Problem solving

Staff supervision

Guest engagement

Education

Park management experience

Tools

RMS 9+ booking system

Job description

NSW, Lake St Clair Campgrounds - St Clair NSW 2330

• Competitive salary + Super + Amazing benefit!
• Unique Business Development Opportunity
• Attractive Salary Package, including 2 bedroom unfurnished residence

An exciting opportunity to manage a holiday park in NSW.

The Site

Lake St Clair Campgrounds boasts unspoilt provincial camping, including 11 powered camp sites and 38 hectares of unpowered camp space. There is a concrete boat ramp (accessible at all water levels), electric and wood-fired barbecues as well as toilets and a shower block and camp kitchen. The position comes with an unfurnished 2 bedroom onsite residence.

The Role

We're currently recruiting an experienced individual or management team, who are highly customer focused, commercially minded to drive business development and equally passionate about guest and local community engagement, delivering exceptional visitor experiences. Managers must have a commercial mindset and a creative flare for community engagement.

You must be hands on in regards to cleaning, housekeeping and grounds maintenance. Passionate about supporting Parks in protection of the environment and culture whilst providing a world class guest experience.

The following will also be a requirement of the successful incumbent:

• Being accountable for all business operation and guest experience
• Be hands-on and possess a positive can-do attitude
• Ability to problem solve in a fast-paced environment
• Lead and supervise small teams
• Be accountable for the financial outcomes of the business
• Achievement of agreed KPI's

A strong Australian based support office and local management teams support our park managers on all areas of WHS, holiday park legislation, IT and HR so Park Managers can focus on delighting guests.

Selection Criteria

• An energetic and enthusiastic, hands-on approach.
• Proven experience in a similar role.
• Outstanding customer service.
• Familiarity with RMS 9+ computerised booking system and good computer skills.
• Willingness to learn and apply our systems and processes.
• Well-developed communication, organisation, administration and management skills.
• Demonstrated ability to interact with stakeholders in a professional manner.
• Availability to work across a seven-day roster which may include public holidays, weekends, early mornings and evenings.

The Company

BelgraviaPRO is a management services company specialising in the operation of tourism properties, from campgrounds to large-scale tourist parks, we are also offering Park Manager training through the company’s successful RTO.

Park management presents exciting, flexible and highly rewarding careers. Belgravia PRO is rapidly growing and is looking for passionate & inspiring individuals to manage the Lake St Clair Park.

We value diversity and encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, people of any age or gender, people identifying as lesbian, gay, bisexual, trans and gender diverse, intersex and/or queer (LGBTIQA+) and people with disability.

We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.