Parent Pathways Manager

Work Skills Tasmania; Sydney; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Company Vehicle

5 weeks annual leave

12 days personal leave

12 days flex leave

Job summary

Workskills Tasmania is seeking an experienced Parent Pathways Manager to lead the Parent Pathways program across Southern Tasmania. You will guide a team of Mentors, drive performance and engagement while keeping parents at the heart of service delivery.

You will oversee operations, budgets, and partnerships, ensuring high-quality, compliant programs that support education, employment and independence for Tasmanian families.

Qualifications

• Leadership experience in employment services or community services.
• Experience managing program performance and service delivery in funded environments.
• Understanding of strengths-based, participant-centred practice.

Responsibilities

• Lead and develop a high-performing team delivering services.
• Oversee day-to-day operations and drive program outcomes.
• Lead marketing, outreach and engagement to grow participation.
• Build strong community partnerships and referrals.
• Champion parent voices through an advisory board.
• Ensure quality, compliance and continuous improvement.

Skills

Leadership

People management

Program performance

Community engagement

Communication

Education

Tertiary qualifications in community services or related discipline

Tools

Budgeting

Regulatory compliance

Job description

Workskills is a proud, local not-for-profit that has been supporting Tasmanians into meaningful employment for over 40 years, and we’re just as passionate about it today.

Based across Southern Tasmania, we’re all about community, connection, and creating real opportunities for people to thrive. Our work makes a genuine difference, supporting stronger people, stronger families, and stronger communities.

Our approach is simple and seriously rewarding. We take the time to understand people, build confidence and skills, connect them with the right employment or training opportunities, and support them to succeed long-term.

Our teams are friendly, down-to-earth, and big on providing exceptional service. We celebrate wins (big and small), back each other, and are always looking for better ways to do what we do. Continuous improvement isn’t a buzzword here; it’s part of our everyday work.

The Opportunity

Are you a passionate leader who thrives on developing people, building community connections and delivering meaningful outcomes?

We have an exciting opportunity for an experienced and motivated Parent Pathways Manager to lead our Parent Pathways program across Southern Tasmania.

Parent Pathways supports eligible parents to build confidence, explore their goals and take positive steps towards education, employment and greater independence.

Reporting to the Chief Operating Officer, you'll lead a dedicated team of Mentors and Senior Mentors, driving program performance, service quality and participant engagement while ensuring parents remain at the heart of everything we do.

This is a varied and rewarding leadership opportunity where you'll combine people leadership, operational management and community engagement to grow the program's reach and make a genuine difference in the lives of Tasmanian parents and families.

What You'll Be Doing

• Lead & Inspire: Coach, support and develop a capable, engaged team that delivers high-quality, strengths-based services.
• Drive Program Success: Oversee day-to-day operations, monitor performance and support the achievement of program outcomes.
• Grow Our Reach: Lead marketing, outreach and engagement activities that raise awareness, strengthen referrals and increase participation.
• Build Community Connections: Develop strong relationships with community organisations, employers, education providers and childcare services.
• Champion Parent Voices: Lead the Parents Advisory Board and ensure parents' experiences and feedback help shape service delivery.
• Ensure Quality & Compliance: Oversee program requirements, budgets, resources and quality standards while driving continuous improvement.

About You

You're a confident, approachable and outcomes-focused leader who knows how to bring out the best in people. You enjoy balancing strategic thinking with hands‑on leadership and have a genuine commitment to supporting individuals and families to achieve their goals.

To be successful in this role, you'll bring:

• Demonstrated leadership experience in employment services, community services, family services or a related sector.
• Strong people management skills, with the ability to coach, motivate and develop a high‑performing team.
• Experience managing program performance, operational priorities and service delivery within a government‑funded or regulated environment.
• A genuine understanding of strengths-based, participant‑centred practice and the challenges parents may face.
• Excellent communication and relationship‑building skills, with the ability to develop partnerships and promote services within the community.
• Sound financial, analytical and organisational skills, with a focus on accountability, quality and continuous improvement.
• Relevant tertiary qualifications in community services, social work, business, management or a related discipline.

You’ll also need a current driver's licence and the ability to obtain a satisfactory National Police Check and Tasmanian Working with Vulnerable People Registration.

Most importantly, you'll share our passion for creating positive change in Tasmanian communities and recognise the difference that great leadership, meaningful support and strong community connections can make.

What makes this opportunity rewarding?

• Community Connection: Build meaningful partnerships that create opportunities for parents and families.
• Leadership & Growth: Develop your leadership capability while building a strong, engaged and successful team.
• Supportive & Collaborative: Work alongside passionate colleagues committed to making a difference.
• Meaningful Impact: Lead a program that empowers Tasmanian parents to build confidence and create brighter futures.
• Generous Leave Entitlements: Enjoy 5 weeks of annual leave, 12 days of personal leave and 12 days of flex leave.
• Company Vehicle: A fully maintained company vehicle, including personal use.
• Competitive Remuneration: A competitive salary with attractive salary packaging benefits.

Ready to Make a Difference?

If you're an inspiring leader who is passionate about people, community and creating opportunities for Tasmanian families, we'd love to hear from you!

This is your opportunity to lead a meaningful program, empower a dedicated team and help shape positive futures for parents across Southern Tasmania.

For more information about this exciting career opportunity, please contact Sophie our Chief Operations Officer on 0439 661 ***.

This role will actively commence recruitment from the date of advertisement. The closing date of this advertisement is dependent on the appointment of this role.

Workskills Tasmania is a proud Employer of Choice, dedicated to championing equity and diversity within its team. We extend equal opportunities to all candidates and actively welcome applications from individuals with diverse backgrounds. We encourage Aboriginal and Torres Strait Islander people to apply for all positions.

As a Child and Young People Safe Organisation all employees are required to undertake a Working with Children Check and a National Police Check.

All applications are treated in the strictest of confidence.