Mentor - Parent Pathways | Hervey Bay

Sarina Russo Job Access Australia Pty Ltd; Hervey Bay; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Succession planning

Training and development

5 weeks annual leave

Entrepreneurial culture

Job summary

Sarina Russo Job Access Australia Pty Ltd in Hervey Bay is seeking a compassionate Parent Mentor to support parents with young children. This full-time role guides individuals through pre-employment pathways, helps set goals, and delivers tailored mentoring and workshops to promote learning and employment.

You will work with families, build welcoming learning environments, collaborate with community organisations, and maintain accurate case notes.

Qualifications

• Personal lived parenting or family support experience required.
• Employment service experience highly regarded.
• Strong interpersonal and communication abilities are essential.
• Ability to meet targets while delivering high-quality service.

Responsibilities

• Provide individualised mentorship to parents and carers.
• Facilitate workshops and group sessions for parent challenges.
• Develop educational materials and resources.
• Create a welcoming learning environment for families.
• Collaborate with community organisations to enhance offerings.
• Monitor program effectiveness and provide improvement feedback.

Skills

Lived parenting experience

Interpersonal skills

Empathy

Patience

Teamwork

Community resource knowledge

Customer service focus

Respect for diversity

Documentation accuracy

Proficient with technology

Education

Certificate III or higher in Society and Culture/Health/Education

Tertiary qualifications in education, training, social services, counselling, case management, psychology

Job description

Description

The Sarina Russo Group in the last 47 years is dedicated to empowering people and communities through innovative education and employment solutions. We strive to inspire personal growth and career success by providing tailored support, fostering inclusive and diverse opportunities, and championing lifelong learning. Our commitment is to create pathways that lead to meaningful employment, enhance workforce skills and drive positive change in the communities we serve.

Parent Pathways is a voluntary government program to support parents/carers with children under six to take part in a pre-employment service. We are seeking a compassionate and dedicated Parent Mentor to join our Hervey Bay team on a full-time basis.

The ideal candidate will have lived experience in parenting and a passion for supporting other parents and families. As a mentor, you will work one-on-one with parents, facilitating workshops, and creating a welcoming environment for learning and growth through the support programs offered.

Responsibilities include:

• Provide individualised mentorship to parents, offering support and guidance on various parenting challenges.


• Assist parents/carers to overcome barriers and empower them with the skills to achieve their individual employment and/or educational goals.


• Facilitate workshops and group sessions on topics relevant to parent challenges.


• Develop and implement engaging educational materials and resources.


• Foster a safe and supportive environment for parents to share experiences and learn from one another.


• Collaborate with community organisations and resources to enhance program offerings.


• Monitor and evaluate program effectiveness, providing feedback for continuous improvement.

The Person:

• Personal lived experience in parenting or family support, along with relevant professional experience (Employment service experience highly regarded).


• Strong interpersonal and communication skills, with the ability to connect with diverse families.


• Empathy, patience, and a genuine desire to help others, particularly parents.


• Ability to work independently and as part of a team.


• Familiarity with community resources and support systems is a plus.


• Able to meet targets while maintaining high standards of customer service.


• Understanding and respect for diverse backgrounds and perspectives, promoting inclusivity.


• Precision in documentation and case management to ensure accuracy and compliance.


• Proficient in Technology.


• Completed or working towards a Certificate III or above in a related course in Society and Culture, Health or Education; or


• Tertiary level qualifications related to education, training, social services, counselling, case management, psychology, community services, careers guidance


• Current Blue Card/ Working with Children Check or willing to obtain one

On Offer:

• Succession planning for a real career


• Ongoing training and development


• 5 weeks annual leave (qualifying period applies)


• Ability to work within an organisation that fosters entrepreneurial thinkers

At Sarina Russo Job Access we are committed to an inclusive workplace that embraces and promotes diversity. We value, respect and seek to leverage the unique contributions of people with diverse backgrounds, experiences and perspectives. We also offer flexible working arrangements to ensure our workforce is representative of the communities that we serve.

You will be required to complete a police check should you be successful in being appointed to our organisation. To be eligible for this position you must have an appropriate visa to work in Australia/New Zealand. Only shortlisted applicants will be contacted.