Employment Coach

Work Skills Tasmania; Sydney; Presencial; AUD 65.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Salary packaging options

Five weeks annual leave

12 flex days per year

Professional development opportunities

Modern work environment

Descripción de la vacante

Workskills Tasmania is hiring Employment Coaches to support Workforce Australia Employment Services across Southern Tasmania. You will work directly with participants, delivering client-centred coaching and building confidence, skills, and pathways into meaningful work.

You’ll manage your own caseload, use a strengths-based approach, and collaborate with internal teams and external organisations to provide targeted support and job opportunities.

Formación

• Client-centred, strengths-based support to participants.
• Ability to connect with people from diverse backgrounds.
• Manage a caseload with tailored services and empathy.
• Strong communication with participants, colleagues, and external providers.
• Current National Police Check and Working with Vulnerable People registration (Tasmania).

Responsabilidades

• Provide client-centred, strengths-based coaching for WAS participants using service guidelines.
• Manage a caseload of WAS participants with tailored support through various modalities.
• Meet individual performance targets aligned with the WAS Framework.
• Coordinate with internal teams and external organisations to provide targeted support and pathways.

Conocimientos

Client-centred coaching

Caseload management

Interpersonal skills

Empathy and professionalism

Digital case management

Educación

Educational qualifications in a relevant field

Herramientas

Case management software

Descripción del empleo

Workskills is a proud not-for-profit that’s been helping Tasmanians find their way into meaningful work for over 40 years, and we’re still just as passionate about it today. Based across Southern Tasmania, we’re all about community, connection, and creating real opportunities for people to thrive.

What’s our mission? It’s simple (and seriously rewarding). We get to know people, help them build confidence and skills, connect them with jobs or training that make sense for them, and support them to stay in work or training. The impact? Stronger people, stronger families and stronger communities.

Our teams are friendly, down-to-earth, and big on great customer service. We celebrate wins (big and small), back each other, and are always looking for smarter, better ways to do what we do. Continuous improvement and positive outcomes aren’t just buzzwords here; they’re part of our everyday work.

At Workskills, your work genuinely matters. You’ll have the chance to make a real difference in the lives of Tasmanians, and that’s something we’re very proud of.

The opportunity

Workforce Australia Employment Services is a big part of what we do at Workskills, helping people across Southern Tasmania find meaningful work. We have full-time and part-time Employment Coach opportunities at our Bridgewater, and Glenorchy sites. Join our Workforce Australia Employment Services teams and help people in your community build confidence, develop skills and find meaningful work.

In this role, you’ll work directly with participants, supporting your own caseload as they take steps towards sustainable employment. You’ll use a person-centred, strengths-based approach to connect people with the right support, helping them build confidence and skills and find pathways into work.

Our best Employment Coaches are friendly, organised, and comfortable juggling priorities in a fast-paced environment. They enjoy working toward goals, take pride in providing great service, and genuinely care about helping people succeed.

If you’re motivated by meaningful work, enjoy variety in your day, and want a role where you can truly make a difference, we’d love to hear from you.

You will be supported to:

• Provide client-centred, strengths-based coaching for WAS participants in accordance with the WAS Service Delivery Manual and the WAS Deed.
• Manage a caseload of WAS participants, providing individually tailored support through face-to-face appointments, small group activities, online coaching and phone-based coaching.
• Meet individual performance targets aligned with the WAS Performance and Quality Framework and contribute to the achievement of team and whole-of-service performance targets.
• Coordinate with internal teams and external organisations to provide WAS participants with targeted vocational and non-vocational support, personal and career development activities, education placements and work placements.

About you

To be successful in this role you will have:

• A genuine ability to deliver strengths-based, client-centred and co-designed support that helps people build confidence, skills, and real pathways forward.
• The ability to connect with and support people from diverse backgrounds, helping them prepare for work and/or education and achieve positive employment outcomes.
• The ability to manage a caseload, or a willingness to develop this skill, by tailoring services to individual needs, working with empathy and professionalism, applying service guidelines and models, and using digital case management systems.
• Strong interpersonal and communication skills, with the ability to build positive relationships with participants, colleagues, and external service providers.
• A current, satisfactory National Police Check and a Working with Vulnerable People registration in Tasmania (or the ability to obtain both).
• A commitment to ongoing learning and professional development, including targeted, industry-specific training.

Desirable but not essential

• Educational qualifications in a relevant field

We offer you

• Modern work environment that is safe, truly friendly and supportive
• Salary packaging options
• Full-time employees receive five weeks’ annual leave and 12 flex days each year. Part-time employees receive these entitlements on a pro-rata basis.
• Challenging and rewarding career with professional development opportunities

Workskills delivers employment services to communities across Southern Tasmania, operating from offices in Bridgewater, New Norfolk, Huonville, Kingston, Hobart, Glenorchy, Rosny and Sorell.

Workskills Tasmania is a proud Employer of Choice, dedicated to championing equity and diversity within its team. We extend equal opportunities to all candidates and actively welcome applications from individuals with diverse backgrounds. We encourage Aboriginal and Torres Strait Islander people to apply for all positions.

As a Child and Young People Safe Organisation all employees are required to undertake a Working with Children Check and a National Police Check.

All applications are treated in the strictest of confidence.