Overnight Front Desk Auditor | Calm, Detail‑Driven

IHG Hotels & Resorts; Gold Coast City; On-site; AUD 48,000 - 58,000; Part time

Benefits offered by this job

Uniform provided

Hotel room discounts

Training and development

Job summary

IHG Hotels & Resorts’ voco Gold Coast on the Surfers Paradise precinct is seeking a reliable Casual Night Auditor to join our Front Office team. You will balance accounts, handle late check-ins, and support overnight guest needs with a warm, professional touch.

Ideal candidates have Night Audit or Front Office experience, strong attention to detail, and comfort using hotel systems (Opera). Availability for overnights, weekends, and holidays is essential.

Qualifications

• Experience in Front Office or Night Audit roles.
• Strong numerical skills and attention to detail.
• Experience handling cash and guest payments.
• Proficiency with hotel software and daily balance procedures.

Responsibilities

• Greet and assist guests with late check-ins and early check-outs.
• Process room charges and payments accurately.
• Respond to overnight guest enquiries and requests.
• Run nightly audit and balance accounts.
• Prepare end-of-day reports and close procedures.
• Maintain smooth Front Office operations overnight.
• Collaborate with other departments to ensure guest satisfaction.

Skills

Front Office

Night Audit

Attention to detail

Cash handling

Customer service

Communication

Tools

Opera PMS

Job description

IHG Hotels & Resorts’ voco Gold Coast on the Surfers Paradise precinct is seeking a reliable Casual Night Auditor to join our Front Office team. You will balance accounts, handle late check-ins, and support overnight guest needs with a warm, professional touch.

Ideal candidates have Night Audit or Front Office experience, strong attention to detail, and comfort using hotel systems (Opera). Availability for overnights, weekends, and holidays is essential.