Outpatients Administration Clerk

Peninsula Health; Frankston; On-site; AUD 50,000 - 75,000; Part time

Benefits offered by this job

On-site parking

Salary packaging & novated leasing

Exclusive discounts

Fitness Passport access

Employee Assistance Program

Education & training support

Collaborative team environment

Job summary

Bayside Health is seeking an Outpatients Administration Clerk in Frankston to provide professional reception and administrative support in a busy clinical environment. You will coordinate appointments, manage patient records, respond to enquiries, and work closely with clinical and administrative staff to ensure smooth day-to-day operations.

The role is fixed-term part-time (64 hours per fortnight) located in Frankston, with salary packaging and benefits as part of the Bayside Health team.

Qualifications

• Proficiency with common software applications (Microsoft Office).
• Clear, courteous reception and customer service communication.
• High attention to detail and accuracy in records.
• Commitment to patient-centered care and privacy standards.

Responsibilities

• Provide professional reception and administrative support in a busy clinical environment.
• Coordinate appointments and manage patient records.
• Respond to enquiries and support clinical and administrative staff.
• Ensure efficient day-to-day operations across the outpatient setting.

Skills

Software proficiency

Reception & customer service

Attention to detail

Privacy & confidentiality

Tools

Microsoft Office

Job description

Employment Status: Fixed Term Part Time

Job Location: Frankston

Job Description:

• Fixed Term Part Time until July 2027 - 64 hours per fortnight
• Located in Frankston
• Classification: Grade 1 Level 1 - Level 5 (HS1 - HS17)* plus super

Bayside Health is a public health service delivering high-quality care across every stage of life for close to 1.2 million people living in metropolitan Melbourne, the Mornington Peninsula, Koo Wee Rup, Bass Coast and Southern Gippsland.

We have more than 15 main sites, including hospitals, centres and clinics that provide comprehensive care from welcoming newborns to supporting older people and a full range of services in between.

More than 22,000 dedicated staff are focused on providing exceptional, equitable, and locally connected care through shared expertise, compassion, and a commitment to continuous growth. Education and training are central to staff development as we encourage all employees to strive and thrive.

Bayside Health was formed following the merger of Alfred Health, Bass Coast Health, Gippsland Southern Health Service, Kooweerup Regional Health Service and Peninsula Health on 1 January 2026.

The Team & Role

Join our friendly and supportive Outpatient Services team, where you'll play an important role in creating a positive experience for patients and visitors from the moment they arrive. As an Outpatients Administration Clerk, you'll provide professional reception and administrative support across a busy clinical environment, coordinating appointments, managing patient records, responding to enquiries, and working closely with clinical and administrative staff to ensure efficient day-to-day operations. This is a great opportunity to contribute to high-quality patient care while being part of a collaborative team that values excellent customer service and teamwork.

Skills & Experience Required

• Understands, and is able to use, common software applications, Microsoft office.
• Effective, clear and courteous reception & customer service communication skills.
• High attention to detail and accuracy.
• Commitment to patient-centered care, upholding privacy and confidentiality standards in all interactions.

Benefits

• Step into state-of-the-art facilities
• Take advantage of low-cost onsite parking
• Boost your take-home pay with generous salary packaging & novated leasing
• Unlock exclusive discounts at top retailers and dining spots
• Stay fit with access to premium gyms via Fitness Passport
• Feel supported with our holistic Employee Assistance Program
• Grow your skills through top-tier education and training partners
• Join a vibrant, collaborative team led by passionate leaders

The role ceases advertising on 4 November 2026.

Thank you for your interest in this role. Bayside Health (Peninsula Health Care Group) is regularly advertising positions across the health service so please take the time to review other relevant opportunities by going to https://www.peninsulahealth.org.au/careers/

Additional Information

Bayside Health is an Equal Employment Opportunity Employer that is committed to inclusion and diversity. We encourage applications from individuals from all cultural backgrounds including Aboriginal and Torres Strait Islander people. We also provide a safe and supportive workplace for people with all abilities.

To find out more about our recruitment processes, compliance obligations and to prepare your application to join our team please visit: https://www.peninsulahealth.org.au/careers/working-preparing-employment/

*Please refer to Health and Allied Services, Managers and Administrative Workers (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement 2025 – 2027 salary circular for salary range. Sub-grading will be based on years of experience. For further information on salary range classifications and grading please refer to the following page: https://www.peninsulahealth.org.au/careers/working-with-us/salary-rates/

It is strongly recommended that individuals in this role remain up to date with their COVID-19 vaccinations.

Join Bayside Health and help us to deliver healthy lives for everyone, through sustainable, innovative, compassionate care.