Outpatient Services Coordinator - Admin & Reception

Epworth; City of Melbourne; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Salary packaging $15,900 pre-tax

Meals and entertainment allowance $2,-

Educational scholarship program

Reduced costs for health services

Job summary

Epworth HealthCare in Melbourne invites applications for an Outpatient Coordinator. This full-time, on-going role provides a welcoming reception, admin support and coordination across outpatient services to patients, visitors and staff.

You will handle pre-admission, admission, service delivery and discharge processes, using iPM/BOSSNet where required, and work both autonomously and as part of a team to ensure smooth patient journeys.

Qualifications

• Proven and comprehensive background in Administration in a service orientated environment.
• Experience in Hospital Administration and/or Patient Services (Desirable).
• Ability to work autonomously as required but to also work collaboratively and effectively within a team environment
• Previous working knowledge of hospital Patient Management systems i.e. iPM/BOSSNet
• Experience utilising Microsoft Office suite with ability to maintain data entry accuracy.

Responsibilities

• Provide customer service and administrative support to Epworth staff, patients, visitors and medical staff.
• Deliver non-clinical reception services and direct patients and visitors to appropriate services.
• Manage the administrative processing of patients across pre-admission, admission, service delivery and discharge.

Skills

Administration background

Hospital administration

Autonomous work

Hospital patient management systems

MS Office data entry

Education

Certificate III in Business Administration

Job description

Epworth HealthCare in Melbourne invites applications for an Outpatient Coordinator. This full-time, on-going role provides a welcoming reception, admin support and coordination across outpatient services to patients, visitors and staff.

You will handle pre-admission, admission, service delivery and discharge processes, using iPM/BOSSNet where required, and work both autonomously and as part of a team to ensure smooth patient journeys.