Outbound Team Leader — Dispatch & Logistics

Complete Office Supplies Pty Limited; Brisbane; Hybrid; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Appreciation programs

Professional development

Birthday leave

Parental leave

Onsite parking

Novated lease for EVs

Community involvement

Job summary

Complete Office Supplies Pty Limited (COS) is seeking an experienced Warehouse Team Leader to keep our dispatch and delivery operations running smoothly. You will coordinate outbound activities, supervise a small team, and ensure orders arrive on time and in full while maintaining safety standards.

Reporting to the Team Leader - Outbound, you will monitor deliveries, coordinate with third-party carriers, identify efficiency improvements, and support our drivers and onsite leaders to uphold COS's

Qualifications

• Experience in warehouse or distribution operations with daily coordination.
• Ability to guide colleagues in fast-paced environments and hit team targets.
• Strong communication, interpersonal, organisational, and time management skills.
• Knowledge of workplace health and safety requirements and safe work practices.
• Current forklift licence and Open Australian driver licence.
• Proficiency in Microsoft Office (Word and Excel) and accountability.

Responsibilities

• Coordinate outbound team's daily activities against priorities and foster a positive, accountable team culture.
• Reinforce safety procedures during daily activities.
• Provide day-to-day guidance and escalate formal matters to the Team Leader.
• Carry out dispatch and delivery tasks, communicate expectations, and report progress or delays.
• Monitor daily delivery progress and coordinate transport arrangements with third-party providers and contract drivers.
• Identify opportunities to improve efficiency and reduce operating costs and implement improvements.
• Follow site waste management procedures and report waste activities.
• Contribute practical ideas and support approved solutions to improve operational performance.
• Resolve delivery and service issues within delegated authority and escalate as needed.

Skills

Warehouse operations

Team coordination

Communication skills

Time management

Safety knowledge

Tools

Warehouse management systems

Forklift licence

Driver licence

Microsoft Office (Word/Excel)

Job description

Complete Office Supplies Pty Limited (COS) is seeking an experienced Warehouse Team Leader to keep our dispatch and delivery operations running smoothly. You will coordinate outbound activities, supervise a small team, and ensure orders arrive on time and in full while maintaining safety standards.

Reporting to the Team Leader - Outbound, you will monitor deliveries, coordinate with third-party carriers, identify efficiency improvements, and support our drivers and onsite leaders to uphold COS's