Outbound Sales & Customer Care Specialist

Aushin Pty Ltd; Sydney; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Full-time permanent

Professional development

Mentors

Bonuses based on targets

Flexible working where applicable

Staff training

Modern Lidcombe office

Job summary

Aushin Pty Ltd is seeking a dynamic Telemarketing, Sales & Customer Support Officer to join our Lidcombe, NSW office. This full-time/part-time role drives sales via outbound calls, manages client relationships and provides admin support to the sales team.

You will generate leads, update CRM/MYOB records, and help meet targets while delivering professional service to clients. A collaborative team environment and growth opportunities are offered.

Qualifications

• Experience in telemarketing, sales or a similar client-facing role.
• Strong verbal communication to engage clients over the phone.
• Great organisational and time management abilities.
• Proficiency with MYOB and standard office software.

Responsibilities

• Conduct outbound telemarketing calls to prospective clients and present products.
• Generate leads and manage sales pipeline with follow-up.
• Update client information in the database and MYOB system.
• Maintain records of interactions to ensure service continuity.
• Provide admin support: scheduling, quotes, proposals.
• Handle enquiries and route to appropriate departments.
• Aim to meet sales targets and KPIs.
• Respond to calls/emails about products and accounts.
• Collaborate with sales and customer service teams.
• Contribute to improving sales processes and communications.

Skills

Telemarketing

Sales

Client-facing

Verbal communication

Organisational skills

Time management

MYOB

Database management

Microsoft Office

Attention to detail

Independent worker

Team player

Problem solving

Account management (desirable)

Tools

MYOB

Database management software

Microsoft Office

Job description

Aushin Pty Ltd is seeking a dynamic Telemarketing, Sales & Customer Support Officer to join our Lidcombe, NSW office. This full-time/part-time role drives sales via outbound calls, manages client relationships and provides admin support to the sales team.

You will generate leads, update CRM/MYOB records, and help meet targets while delivering professional service to clients. A collaborative team environment and growth opportunities are offered.