Organisational Change Manager

Frank Recruitment Group; Canberra; Hybrid; AUD 90,000 - 130,000; Full time

Job summary

Frank Recruitment Group in Canberra is seeking an experienced ServiceNow professional to optimise and configure the ServiceNow platform within a hybrid work environment. You will focus on streamlining operations, improving user experience, and delivering value across multiple business functions.

The role requires extensive ServiceNow configuration/administration expertise, strong scripting skills (JavaScript/AngularJS), and a solid ITSM background.

Qualifications

• Extensive experience with ServiceNow configuration and administration.
• Proficient in JavaScript and AngularJS.
• Strong understanding of ITSM processes and best practices.
• Ability to gather and analyse requirements from stakeholders.
• Experience in integrating ServiceNow with other enterprise applications.

Responsibilities

• Optimise and configure the ServiceNow platform to streamline operations.
• Improve user experience and service delivery across business functions.
• Collaborate with cross-functional teams to implement enhancements and integrations.

Skills

ServiceNow

JavaScript

AngularJS

ITSM processes

Requirements gathering

System integration

Job description

We are seeking an experienced ServiceNow professional to enhance our service management capabilities in a hybrid work environment based in Canberra. This role will focus on optimising and configuring the ServiceNow platform to streamline operations and improve user experience, while impacting various business functions.

• Extensive experience with ServiceNow, including configuration and administration
• Proficient in scripting languages such as JavaScript and AngularJS
• Strong understanding of ITSM processes and best practices
• Ability to gather and analyse requirements from stakeholders
• Experience in integrating ServiceNow with other enterprise applications

This is a pivotal role that offers the chance to contribute to meaningful projects and collaborate closely with cross-functional teams. If you are looking to leverage your expertise in ServiceNow to drive service delivery improvements,