Hybrid ServiceNow Change & ITSM Lead

Frank Recruitment Group; Canberra; Hybrid; AUD 90,000 - 130,000; Full time

Job summary

Frank Recruitment Group in Canberra is seeking an experienced ServiceNow professional to optimise and configure the ServiceNow platform within a hybrid work environment. You will focus on streamlining operations, improving user experience, and delivering value across multiple business functions.

The role requires extensive ServiceNow configuration/administration expertise, strong scripting skills (JavaScript/AngularJS), and a solid ITSM background.

Qualifications

• Extensive experience with ServiceNow configuration and administration.
• Proficient in JavaScript and AngularJS.
• Strong understanding of ITSM processes and best practices.
• Ability to gather and analyse requirements from stakeholders.
• Experience in integrating ServiceNow with other enterprise applications.

Responsibilities

• Optimise and configure the ServiceNow platform to streamline operations.
• Improve user experience and service delivery across business functions.
• Collaborate with cross-functional teams to implement enhancements and integrations.

Skills

ServiceNow

JavaScript

AngularJS

ITSM processes

Requirements gathering

System integration

Job description

Frank Recruitment Group in Canberra is seeking an experienced ServiceNow professional to optimise and configure the ServiceNow platform within a hybrid work environment. You will focus on streamlining operations, improving user experience, and delivering value across multiple business functions.

The role requires extensive ServiceNow configuration/administration expertise, strong scripting skills (JavaScript/AngularJS), and a solid ITSM background.