Organisation Planning & Insights Lead

City of Greater Geelong; Geelong; On-site; AUD 113,000 - 138,000; Full time

Job summary

City of Greater Geelong is seeking a permanent, full‑time Performance Analyst to assess the City’s performance against its priorities, shape data‑driven systems, and champion safe AI and automation to improve planning, reporting and insights.

You’ll lead the Annual Planning Cycle, develop and align service plans, consolidate them into an organisation‑wide plan, track outcomes, and support KPI delivery while mentoring team members.

Qualifications

• Tertiary qualification in Commerce or Business, or significant professional experience in commerce/business in a comparable organisation.
• Ability to lead change and engage stakeholders across the City.

Responsibilities

• Lead the Annual Planning Cycle alignment across departments.
• Develop and refine service plans with levels, demand, cost and improvement priorities.
• Consolidate sub-service plans into an organisation-wide plan and identify collaboration opportunities.
• Own integration between service planning and service reviews and monitor actions.
• Support development of annual strategic priorities with clear KPIs.
• Mentor and guide team members in building professional competence.

Skills

Change management

Presentation skills

Writing & speaking

People skills

Education

Bachelor's degree in Commerce or Business

Job description

About The Role

In this role, you’ll assess the City’s performance against its priorities and help transform how we measure, analyse and report on results. You’ll shape future-focused systems and processes, explore AI and automation opportunities, and champion their safe and responsible use to deliver smarter, more efficient planning, performance reporting and insights.

Work type: Permanent, full-time.

Classification: Band 8, $125,701 pa + super.

Key responsibilities include:

• Partner with the organisation through the Annual Planning Cycle, ensuring business and service plans are strategically aligned and cascaded consistently across the organisation.
• Lead the service planning component of the Annual Planning Cycle, supporting departments to develop and refine service plans that articulate service levels, demand, cost and improvement priorities.
• Consolidate sub-service plans into a single organisation-wide service plan, identifying opportunities for collaboration, streamlining duplication and generating insights to inform future planning and prioritisation across areas including assets, property, finance, marketing and IT.
• Own the integration between service planning and service reviews, sharing insights and learnings from the planning cycle to help shape and sequence the service review roadmap.
• Ensure service review recommendations are translated back into service plans post-review, and track and monitor the implementation and ongoing effectiveness of service review actions.
• Support the development of the City’s annual strategic priorities, including clear KPIs and standards of performance, and support the organisation to deliver against them.
• Mentor and guide team members in building professional competence and collective knowledge.

About You

To be successful in this role, you will have a tertiary qualification in Commerce or Business fields or significant professional experience in Commerce or Business fields in a comparable organisation.

Essential Experience:

• Proven change management skills with the ability to be adaptable and facilitate business improvements in complex environments.
• Strong presentation skills, including experience with using technology/applications to present information and persuade.
• Well-developed writing, presentation, and speaking skills to align with stakeholders and achieve support for task outcomes.
• Demonstrated people skills to support, influence, and collaborate with relevant stakeholders.

Child Safety Responsibilities

We are committed to being a child-safe organisation and have zero-tolerance for child abuse. We have specific policies, procedures, and mandatory training in place to support employees, volunteers, and contractors to achieve and adhere to these commitments. Please read our Child Safe Standards Management Policy .

Diversity and Inclusion

At the City we want a workforce that reflects the community we live in. We welcome and embrace everyone, all people with their own unique experiences, and support and encourage all our employees to do their best work, have equal access to opportunities and a just working environment. For this reason, we particularly welcome and encourage applications from First Nations people, people with diverse cultural and linguistic backgrounds, from the LGBTQIA+ community, people with disability and people of all genders, ages and diverse experience.

We are the City

From parks to offices, childcare centres to works depots, leisure facilities to the Wool Museum and waterfront, our team plays a vital role in shaping our vibrant and growing community. Our community counts on us to get the essentials right while looking for ways to go beyond. By listening, collaborating, and focusing on sustainability, we strive to do the basics brilliantly and create a lasting impact. If you’re ready to be part of something bigger, join us in shaping the future of Geelong.

We support accessibility and encourage discussions about any adjustments or support you may need during the recruitment process.

Applications and Enquiries

Enquiries: Nikki Short | Senior Talent Acquisition Partner | [e-mail]

We collect demographic data to help us learn who our advertisements are reaching and how we can reach an even more diverse audience. We are committed to building a more diverse team. Your responses to our demographic questions are strictly confidential and will not be individually shared.

To obtain a copy of the position description, please visit https://www.geelongaustralia.com.au/employment/default.aspx