Organisation Planning & Insights Lead

Monash University; Geelong; On-site; AUD 107,000 - 145,000; Full time

Job summary

The City of Geelong is seeking a senior analyst to assess performance, shape future planning systems, and champion AI and automation opportunities to deliver smarter reporting.

You will lead the Annual Planning Cycle service planning, consolidate plans across divisions, and translate insights into action while mentoring the team.

A Commerce or Business degree or equivalent experience is required; excellent communication, stakeholder engagement, and change management skills are essential.

Qualifications

• Tertiary qualification in Commerce or Business or significant professional experience in Commerce or Business fields.
• Proven change management skills.
• Strong presentation skills with ability to use technology to convey information.
• Excellent written and verbal communications for stakeholder alignment.
• Demonstrated ability to influence and collaborate with stakeholders.

Responsibilities

• Partner with the organisation through the Annual Planning Cycle, ensuring business and service plans are strategically aligned.
• Lead the service planning component of the Annual Planning Cycle to develop service plans with demand, cost and improvement priorities.
• Consolidate sub-service plans into an organisation-wide service plan and identify collaboration opportunities.
• Own the integration between service planning and service reviews and translate insights into the roadmap.
• Ensure service reviews recommendations are reflected in service plans and monitor actions.
• Support development of the City’s annual strategic priorities with clear KPIs and performance standards.
• Mentor and guide team members to build professional competence.

Skills

Change management

Presentation skills

Written communication

Stakeholder collaboration

Education

Commerce degree or Business degree

Job description

Job no: 500806
Work type: Permanent Full Time
Classification: Band 8 - $125,701.97 pa plus super
Categories: Strategy & Performance

About the role

In this role, you’ll assess the City’s performance against its priorities and help transform how we measure, analyse and report on results. You’ll shape future-focused systems and processes, explore AI and automation opportunities, and champion their safe and responsible use to deliver smarter, more efficient planning, performance reporting and insights.

Work type: Permanent, full-time.
Classification: Band 8, $125,701 pa + super.

Key responsibilities include:

• Partner with the organisation through the Annual Planning Cycle, ensuring business and service plans are strategically aligned and cascaded consistently across the organisation.
• Lead the service planning component of the Annual Planning Cycle, supporting departments to develop and refine service plans that articulate service levels, demand, cost and improvement priorities.
• Consolidate sub-service plans into a single organisation-wide service plan, identifying opportunities for collaboration, streamlining duplication and generating insights to inform future planning and prioritisation across areas including assets, property, finance, marketing and IT.
• Own the integration between service planning and service reviews, sharing insights and learnings from the planning cycle to help shape and sequence the service review roadmap.
• Ensure service review recommendations are translated back into service plans post-review, and track and monitor the implementation and ongoing effectiveness of service review actions.
• Support the development of the City’s annual strategic priorities, including clear KPIs and standards of performance, and support the organisation to deliver against them.
• Mentor and guide team members in building professional competence and collective knowledge.

About you

To be successful in this role, you will have a tertiary qualification in Commerce or Business fields or significant professional experience in Commerce or Business fields in a comparable organisation.

• Proven change management skills with the ability to be adaptable and facilitate business improvements in complex environments.
• Strong presentation skills, including experience with using technology/applications to present information and persuade.
• Well-developed writing, presentation, and speaking skills to align with stakeholders and achieve support for task outcomes.
• Demonstrated people skills to support, influence, and collaborate with relevant stakeholders.

Child Safety Responsibilities

We are committed to being a child-safe organisation and have zero-tolerance for child abuse. We have specific policies, procedures, and mandatory training in place to support employees, volunteers, and contractors to achieve and adhere to these commitments. Please read our Child Safe Standards Management Policy .

Diversity and Inclusion

At the City we want a workforce that reflects the community we live in. We welcome and embrace everyone, all people with their own unique experiences, and support and encourage all our employees to do their best work, have equal access to opportunities and a just working environment. For this reason, we particularly welcome and encourage applications from First Nations people, people with diverse cultural and linguistic backgrounds, from the LGBTQIA+ community, people with disability and people of all genders, ages and diverse experience.

We are the City

From parks to offices, childcare centres to works depots, leisure facilities to the Wool Museum and waterfront, our team plays a vital role in shaping our vibrant and growing community. Our community counts on us to get the essentials right while looking for ways to go beyond. By listening, collaborating, and focusing on sustainability, we strive to do the basics brilliantly and create a lasting impact. If you’re ready to be part of something bigger, join us in shaping the future of Geelong.

We support accessibility and encourage discussions about any adjustments or support you may need during the recruitment process.

We collect demographic data to help us learn who our advertisements are reaching and how we can reach an even more diverse audience. We are committed to building a more diverse team. Your responses to our demographic questions are strictly confidential and will not be individually shared.

Advertised: 08 Sep 2026 9:00 AM AUS Eastern Standard Time
Applications close: 29 Sep 2026 11:55 PM AUS Eastern Standard Time

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We Acknowledge the Wadawurrung People as the Traditional Owners of the Land, Waterways and Skies. We pay our respects to their Elders, past and present. We Acknowledge all Aboriginal and Torres Strait Islander people who are part of our Greater Geelong community today.