Orange Door Hub Practitioner

Victorian Aboriginal Child and Community Agency Co Op; Greater Dandenong; On-site; AUD 106,000 - 110,000; Full time

Benefits offered by this job

Comprehensive induction

Regular supervision

Professional development and training

Salary packaging

Leave loading 17.5%

Agency vehicles for work travel

Employee wellbeing programs

Paid parental leave after 12 months

Connection with Aboriginal community &

Fitness Passport

Job summary

Victorian Aboriginal Child and Community Agency Co Op in Dandenong VIC is seeking staff to provide intake, assessment and short-term case management within The Orange Door Hub. The role focuses on Aboriginal families, ensuring culturally safe, strengths-based support and urgent connection to services.

You will work in a multidisciplinary team, develop risk-informed plans, and maintain detailed client records while upholding Aboriginal self-determination and wellbeing principles.

Qualifications

• Experience providing intake, assessment and short-term case management support.
• Ability to respond to people experiencing crisis and identify immediate safety needs.
• Commitment to culturally safe, strengths-based approaches for Aboriginal communities.

Responsibilities

• Provide intake and assessment for clients at The Orange Door Hub.
• Deliver short-term support and crisis response; connect families with needed services.
• Work with a multidisciplinary team to plan and coordinate supports.
• Maintain accurate case notes, assessments and client records; advocate for self-determination.

Skills

Crisis response

Intake & assessment

Trauma-informed practice

Cultural safety

Education

Social work degree or equivalent

Tools

MARAM

Job description

Victorian Aboriginal Child and Community Agency Co Op - Dandenong VIC

• Salary : $105,570 - $110,350 Based on level of experience, plus super

The Organisation

The Victorian Aboriginal Child and Community Agency (VACCA) is an Aboriginal Community-Controlled organisation that supports and advocates for the Aboriginal Community and is the largest organisation of its kind in Australia. The VACCA team is committed to the organisation’s visions and values, passionately providing support, service and advocacy for our children and other vulnerable members of the community.

Our strength lies with our people.

About the role

Join a culturally strong and supportive team at The Orange Door Hub, providing a welcoming first response for Aboriginal women, children, men and families seeking safety, support and connection. You will undertake intake and assessment, respond to immediate needs, provide short term support, and help connect community members with services that strengthen wellbeing, healing and self determination. Working alongside a multidisciplinary team, you will help create positive outcomes for Aboriginal families when support matters most.

About You

You are passionate about supporting Aboriginal children, families and community through a culturally safe, strengths based and trauma informed approach. You have experience providing intake, assessment and short term case management support, including responding to people experiencing crisis and identifying immediate safety and wellbeing needs.

You are confident using MARAM to assess risk, develop support plans, and connect families with the services and resources that best meet their needs. You build strong and respectful relationships with Aboriginal people, champion self determination, and work collaboratively with colleagues, community organisations and partner services to deliver culturally responsive support.

You contribute to creating a welcoming and culturally safe Hub environment, provide guidance to help strengthen culturally responsive practice, and maintain accurate case notes, assessments, reports and client records. Most importantly, you are committed to helping Aboriginal families feel heard, supported and connected on their journey towards safety, healing and wellbeing.

• Requirements:
• A degree in social work (or equivalent) or willingness to work toward the qualification in line with the mandatory minimum qualifications policy or significant lived experience relevant to the work
• Minimum two years’ experience in Family Violence sector
• Where a degree is commenced but not completed, salary will be fixed at Award Level 4 until successful completion
• Valid Police Check, a Victorian Working with Children’s Check for a paid employee (or willingness to obtain) and aVictorian Driver Licence.
• Current COVID-19 vaccination(Strongly Recommended)

What we can offer you

• A supportive environment that includes comprehensive induction
• The support of regular internal supervision
• Professional development and training opportunities
• Attractive salary packaging to increase your take-home pay
• 17.5% loading on annual leave
• Access to agency vehicles for all work-related travel
• Access to Employee support and wellbeing programs
• Paid parental leave after 12 months of ongoing employment
• Opportunity to work and build connection with the Aboriginal Community and culture
• Fitness Passport - allowing you (and your family) access to any of the facilities available on this program

We strongly encourage Aboriginal and Torres Strait Islanders people to apply

Application closes by Monday 9th November 2026

We are committed to Aboriginal self-determination and supporting strong, safe, thriving Aboriginal communities and aim to ensure every individual is treated with dignity, honouring all cultural backgrounds, abilities, ethnicities, sexual orientations, gender identities and spiritual beliefs.

VACCA is a child-safe organisation and is committed to ensuring the safety and wellbeing of children and young people with zero tolerance for child abuse. All successful applicants will be required to undertake a National Police Record Check and Working with Children Check prior to commencement of employment and periodically following commencement.

VACCA is an equal opportunity employer and has a smoke-free workplace policy