Orange Door Hub Practitioner

Victorian Aboriginal Child and Community Agency Co Op; Frankston; On-site; AUD 106,000 - 110,000; Full time

Benefits offered by this job

Induction & supervision

Professional development

Salary packaging

Leave loading 17.5%

Agency vehicles for work

Employee wellbeing programs

Paid parental leave

Aboriginal community connection

Fitness Passport

Job summary

The Victorian Aboriginal Child and Community Agency Co Op – Frankston VIC is seeking a dedicated intake and short-term case management worker to support Aboriginal women, children and families in a culturally safe environment. You will provide a welcoming first response, identify immediate needs and help connect community members to services that strengthen wellbeing and family connections.

You bring a degree in social work (or equivalent) and at least two years in the Family Violence sector,

Qualifications

• Requires degree in social work (or willingness to work toward qualification).
• Minimum two years’ experience in Family Violence sector.
• Valid Police Check and Working with Children Check; Victorian Driver Licence.

Responsibilities

• Provide welcoming first response and intake assessment.
• Identify immediate needs and develop short-term support plans.
• Coordinate connections to services to enhance wellbeing and safety.
• Maintain accurate case notes and work with a multidisciplinary team.

Skills

Intake & assessment

Case management

Empathy & listening

Education

Degree in social work

Willingness to pursue qualification

Tools

Police Check

Working with Children Check

Driver Licence

Job description

Victorian Aboriginal Child and Community Agency Co Op – Frankston VIC

• Salary : $105,570 - $110,350 based on level of experience, plus super

The Organisation

The Victorian Aboriginal Child and Community Agency (VACCA) is an Aboriginal Community-Controlled organisation that supports and advocates for the Aboriginal Community and is the largest organisation of its kind in Australia. The VACCA team is committed to the organisation’s visions and values, passionately providing support, service and advocacy for our children and other vulnerable members of the community.

Our strength lies with our people.

About the role

Be part of a caring and culturally strong team at The Orange Door Hub, supporting Aboriginal women, children, men and families to feel safe, heard and connected. In this role, you will provide a welcoming first response, help identify immediate needs, offer short term support, and connect community members with services that strengthen wellbeing, safety and family connections. Working alongside a multidisciplinary team, you will help create positive outcomes for Aboriginal people during times when support matters most.

About You

You are passionate about supporting Aboriginal children, families and community through a culturally safe, strengths based and trauma informed approach. You have experience working alongside people during challenging times, providing intake, assessment and short term case management support, and helping connect families with the services they need to feel safe, strong and supported.

You build genuine and respectful relationships, listen with empathy, and uphold the rights, choices and self determination of Aboriginal people. You are confident responding to immediate needs, developing support plans, maintaining accurate case notes and records, and working closely with colleagues, community organisations and partner services to achieve positive outcomes. Above all, you are committed to creating welcoming spaces where Aboriginal people feel heard, valued and empowered on their journey towards wellbeing and healing.

Requirements

• A degree in social work (or equivalent) or willingness to work toward the qualification in line with the mandatory minimum qualifications policy or significant lived experience relevant to the work
• Minimum two years’ experience in Family Violence sector
• Where a degree is commenced but not completed, salary will be fixed at Award Level 4 until successful completion
• Valid Police Check, a Victorian Working with Children’s Check for a paid employee (or willingness to obtain) and aVictorian Driver Licence.
• Current COVID-19 vaccination(Strongly Recommended)

What we can offer you

• A supportive environment that includes comprehensive induction
• The support of regular internal supervision
• Professional development and training opportunities
• Attractive salary packaging to increase your take-home pay
• 17.5% loading on annual leave
• Access to agency vehicles for all work-related travel
• Access to Employee support and wellbeing programs
• Paid parental leave after 12 months of ongoing employment
• Opportunity to work and build connection with the Aboriginal Community and culture
• Fitness Passport - allowing you (and your family) access to any of the facilities available on this program

We strongly encourage Aboriginal and Torres Strait Islanders people to apply

Application closes by Monday 9th November 2026

We are committed to Aboriginal self-determination and supporting strong, safe, thriving Aboriginal communities and aim to ensure every individual is treated with dignity, honouring all cultural backgrounds, abilities, ethnicities, sexual orientations, gender identities and spiritual beliefs.

VACCA is a child-safe organisation and is committed to ensuring the safety and wellbeing of children and young people with zero tolerance for child abuse. All successful applicants will be required to undertake a National Police Record Check and Working with Children Check prior to commencement of employment and periodically following commencement.

VACCA is an equal opportunity employer and has a smoke-free workplace policy