Orange Door Hub Practitioner

Victorian Aboriginal Child Care Agency; Greater Dandenong; On-site; AUD 106,000 - 110,000; Full time

Benefits offered by this job

Induction and supervision

Professional development

Salary packaging

17.5% loading on annual leave

Agency vehicles for work travel

Employee wellbeing programs

Paid parental leave after 12 months

Aboriginal community connection

Fitness Passport

Job summary

Victorian Aboriginal Child Care Agency (VACCA) in Dandenong, VIC invites applications for an intake and assessment role within The Orange Door Hub. You will provide a welcoming first response for Aboriginal women, children, men and families seeking safety, support and connection, undertaking intake, assessment and short term case management to connect clients with essential services.

You will work with a multidisciplinary team to support Aboriginal families toward safety, healing and wellbeing,

Qualifications

• Degree in social work or willingness to work toward the qualification.
• Minimum two years’ experience in Family Violence sector.
• Valid Police Check and Working with Children Check for a paid employee.
• Current Victorian Driver Licence.
• COVID-19 vaccination (Strongly Recommended)

Responsibilities

• Undertake intake and assessment.
• Respond to immediate needs.
• Provide short term support.
• Help connect families with services.
• Maintain accurate case notes and client records.

Skills

Intake & assessment

Short-term case management

Crisis response

MARAM risk assessment

Cultural safety

Relationship building

Education

Social Work degree

Willingness to study toward qualification

Job description

Victorian Aboriginal Child Care Agency – Dandenong VIC

3d ago , from Victorian Aboriginal Child Care Agency VACCA

• Salary : $105,570 - $110,350 Based on level of experience, plus super

The Organisation

The Victorian Aboriginal Child and Community Agency (VACCA) is an Aboriginal Community-Controlled organisation that supports and advocates for the Aboriginal Community and is the largest organisation of its kind in Australia. The VACCA team is committed to the organisation’s visions and values, passionately providing support, service and advocacy for our children and other vulnerable members of the community.

Our strength lies with our people.

About the role

Join a culturally strong and supportive team at The Orange Door Hub, providing a welcoming first response for Aboriginal women, children, men and families seeking safety, support and connection. You will undertake intake and assessment, respond to immediate needs, provide short term support, and help connect community members with services that strengthen wellbeing, healing and self determination. Working alongside a multidisciplinary team, you will help create positive outcomes for Aboriginal families when support matters most.

About You

You are passionate about supporting Aboriginal children, families and community through a culturally safe, strengths based and trauma informed approach. You have experience providing intake, assessment and short term case management support, including responding to people experiencing crisis and identifying immediate safety and wellbeing needs.

You are confident using MARAM to assess risk, develop support plans, and connect families with the services and resources that best meet their needs. You build strong and respectful relationships with Aboriginal people, champion self determination, and work collaboratively with colleagues, community organisations and partner services to deliver culturally responsive support.

You contribute to creating a welcoming and culturally safe Hub environment, provide guidance to help strengthen culturally responsive practice, and maintain accurate case notes, assessments, reports and client records. Most importantly, you are committed to helping Aboriginal families feel heard, supported and connected on your journey towards safety, healing and wellbeing.

• Requirements:
• A degree in social work (or equivalent) or willingness to work toward the qualification in line with the mandatory minimum qualifications policy or significant lived experience relevant to the work
• Minimum two years’ experience in Family Violence sector
• Where a degree is commenced but not completed, salary will be fixed at Award Level 4 until successful completion
• Valid Police Check, a Victorian Working with Children’s Check for a paid employee (or willingness to obtain) and aVictorian Driver Licence.
• Current COVID-19 vaccination(Strongly Recommended)

What we can offer you

• A supportive environment that includes comprehensive induction
• The support of regular internal supervision
• Professional development and training opportunities
• Attractive salary packaging to increase your take-home pay
• 17.5% loading on annual leave
• Access to agency vehicles for all work-related travel
• Access to Employee support and wellbeing programs
• Paid parental leave after 12 months of ongoing employment
• Opportunity to work and build connection with the Aboriginal Community and culture
• Fitness Passport - allowing you (and your family) access to any of the facilities available on this program

Application closes by Monday 9th November 2026

We are committed to Aboriginal self-determination and supporting strong, safe, thriving Aboriginal communities and aim to ensure every individual is treated with dignity, honouring all cultural backgrounds, abilities, ethnicities, sexual orientations, gender identities and spiritual beliefs.

VACCA is a child-safe organisation and is committed to ensuring the safety and wellbeing of children and young people with zero tolerance for child abuse. All successful applicants will be required to undertake a National Police Record Check and Working with Children Check prior to commencement of employment and periodically following commencement.

VACCA is an equal opportunity employer and has a smoke-free workplace policy