Oral Health Administration Specialist

Queensland Health; Atherton; On-site; AUD 50,000 - 70,000; Full time

Job summary

Cairns and Hinterland Hospital and Health Service is seeking an Administration Officer to provide professional administrative support and customer service to health professionals and clients across adults and school dental services.

The role includes booking appointments, maintaining patient records in ISOH and HBCIS, and contributing to streamlined systems to support the team in delivering high-quality oral health care.

Qualifications

• Provide professional administrative support and customer service to health professionals and clients in the Oral Health service.
• Assist with appointment coordination and enquiries in person and over the phone.
• Contribute to maintaining accurate patient records and data integrity.

Responsibilities

• Interact professionally with patients, clients and staff.
• Book and prioritise appointments per wait lists and categories.
• Enter and maintain client records in computerised databases (ISOH/HBCIS).
• Support development and maintenance of internal admin systems to improve team functions.

Skills

Customer service

Communication

Data entry

Tools

ISOH

HBCIS

Job description

Cairns and Hinterland Hospital and Health Service is seeking an Administration Officer to provide professional administrative support and customer service to health professionals and clients across adults and school dental services.

The role includes booking appointments, maintaining patient records in ISOH and HBCIS, and contributing to streamlined systems to support the team in delivering high-quality oral health care.