Administration Officer, Oral Health - Mareeba / Atherton

Queensland Government; Cairns Regional; In loco; AUD 70.000 - 90.000; Tempo pieno

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Cairns and Hinterland Hospital and Health Service is seeking a dedicated professional to join our Oral Health Service, which delivers public dental services across Far North Queensland. You will interact with patients and staff, book appointments, maintain accurate records in ISOH and HBCIS, and participate in improving internal processes to support timely, high‑quality care.

This role supports preventive, assessment, treatment and emergency services for adults and children within community

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About us:Cairns and Hinterland Hospital and Health Service deliver a comprehensive range of public dental services across Far North Queensland through the Oral Health Service. The service forms part of Queensland Health's public oral health care system and is committed to improving access to high quality patient centred care. Services are delivered across community-based clinics and health facilities, supporting preventive care, assessment, treatment, and emergency oral health services for both adults and children.We're committed to improving the health and wellbeing of people in Far North Queensland by providing high quality acute health care services.About you:In your new role you will:Ability to interact professionally and sensitively, have a flexible attitude, communicate clearly and confidently with members of the public, patients/clients and departmental staff both in person and over the telephone whilst adhering to Queensland Health guidelines.Ensure clients are booked and prioritised within the timeframe indicated in accordance with the Oral Health wait lists and appointment categories with direction from the Client Services Coordinator.Ensure client records are maintained with accurate and timely data entry into a computerised patient database (currently ISOH) and HBCIS.Adopt a problem-solving approach to work-based issues as they arise and participate in the development, implementation, review and maintenance of internal systems, processes and work practices to optimise the team's functions.For more information about this role, please refer to the attached Role Description.Using AI for your application? Read our Using AI in Recruitment guide for applicants.Vaccine Preventable Diseases (VPD) evidence as required for your employment in accordance with legislation/government policy and Directives.What we offer:Cairns and Hinterland Hospital and Health service offer a number of workplace benefits. Besides attractive remuneration, generous superannuation, salary packaging and career development opportunities, we value a healthy work/life balance that allows you take advantage of the sunshine, hiking tracks, swimming spots, reef and rainforest.Learn what it's like to work with us, in an inclusive and supportive work environment.Discover our dynamic and culturally diverse region through community and lifestyle.Listen to what some of our staff have to say about working in our regions.Visit our website to learn more about our hospitals and health centres.This work is licensed under a Creative Commons Attribution 3.0 Australia License.