Oracle Support Engineer

Talent; Sydney; Hybrid; AUD 180,000 - 189,000; Full time

Benefits offered by this job

Hybrid flexibility

17.5% annual leave loading

Salary packaging

Discounted fitness passport

Job summary

A recruitment firm is seeking an Oracle Support Engineer in Sydney. This full-time role requires 7+ years of experience in Oracle HCM, delivering support for Cloud applications like Core HR and Talent Management. The ideal candidate will resolve issues, analyze data with SQL, and ensure system performance. This position offers a hybrid work model, a competitive salary package up to A$189,000, and additional leave benefits.

Qualifications

• Over 7 years of hands-on experience in Oracle HCM, including Core HR, and Taleo.
• Demonstrated expertise in functional support and issue resolution.
• Proficient in using SQL, HDL, and TCC for data correction activities.

Responsibilities

• Provide techno-functional support on recruitment lifecycle issues.
• Maintain and troubleshoot approval workflows.
• Write and debug SQL queries to support issue analysis.

Skills

Oracle HCM

SQL

Taleo

Troubleshooting

Data Management

Job description

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This range is provided by Talent. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

A$180,000.00/yr - A$189,000.00/yr

We have partnered with a NSW Government client and they are seeking an Oracle Support Engineer with solid HCM background to join their team on a full-time basis. You will play a crucial role in supporting the systems that keep their statewide operations running smoothly. You will deliver enterprise-grade techno-functional support across a sophisticated Oracle ecosystem and provide expert second-level assistance for escalated issues from business stakeholders.

About the Opportunity

In this collaborative role, you will work closely with HR business partners, functional and technical teams, and internal stakeholders to ensure the stability and performance of their Oracle HCM Cloud applications - including Core HR, Talent Management, Performance Management, and Taleo. If you're passionate about problem-solving, improving systems, and contributing to meaningful change in a fast-paced environment, click apply now.

In this role, you will:

• Provide techno-functional support on recruitment lifecycle issues across Taleo and Oracle Recruiting Cloud (ORC).
• Maintain and troubleshoot approval workflows (BPM tasks) in both Core HR and ORC.
• Write and debug SQL queries to support issue analysis and ad-hoc data requests.
• Support Taleo Connect Client (TCC) and ORC integrations with Core HR or third-party systems

About You

Over 7 years of hands-on experience in Oracle HCM, including Core HR, and Taleo (TEE) OR Oracle Recruiting Cloud (ORC), spanning both implementation and ongoing support.

Demonstrated expertise in functional support, issue resolution, and expert in troubleshooting Core HR and Recruiting lifecycle issues, including workflows, data errors, and process breakdowns.

Data Management & Bulk Updates - Proficient in using SQL, HDL (HCM Data Loader), and TCC for data correction, mass uploads, and validation activities.

Reporting & Analytics Support - Skilled in maintaining and troubleshooting OTBI, BI Publisher, and HCM Extracts for operational and compliance reporting.

Security & Access Management - Strong experience in managing user roles, security profiles, and resolving access-related issues across HCM and Recruiting modules.

Quarterly Release Management & Testing - Hands-on experience in regression testing, impact analysis, and issue resolution during Oracle Cloud quarterly updates and patches.

Additional Information

• Permanent, full-time role
• Work from either Chatswood, St Leonards, or Charlestown Office
• Hybrid flexibility for work-life balance
• Up to $189,000 package + 17.5% annual leave loading
• Additional 12 days off per year and 4 weeks annual leave
• Increase your take home pay with salary packaging, discounted fitness passport and more!

Please note - candidates will need to have full working rights for this opportunity (Australian citizen or permanent resident). Client is unable to sponsor

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Technology, Information and Media

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