Optical Dispenser - Sydney Lab Location

CR Labs Pty Ltd; Sydney; On-site; AUD 60,000 - 76,000; Full time

Job summary

CR Labs Pty Ltd is seeking a friendly, experienced Optical Dispenser to join our Sydney team at Jones Bay Wharf, Pyrmont. You will assist customers, answer lens and frame queries, and contribute to quality checking to ensure outstanding service.

Join a small, dedicated team in a lab environment at Pyrmont, with a focus on great optics, service, and building lasting customer relationships.

Qualifications

• Qualified or experienced Optical Dispenser with strong lens knowledge.
• Excellent communication skills and a warm customer-focused approach.
• Enjoy problem-solving and helping customers with queries.
• Organised, reliable and comfortable working in a small team.

Responsibilities

• Assist with customer enquiries
• Ensure customers receive high level of service

Skills

Optical knowledge

Customer service

Problem solving

Communication skills

Teamwork

Education

Qualified Optical Dispenser

Job description

We're looking for a friendly, experienced Optical Dispenser to join our growing Sydney team at our lab at Jones Bay Wharf, Pyrmont. You'll work alongside our Sydney lab team, assisting with customer enquiries, troubleshooting, frame and lens queries, quality checking and helping ensure our customers receive the high level of service CR Labs is known for.

Key responsibilities

• Assist with customer enquiries
• Ensure customers receive high level of service

About you

• Qualified or experienced Optical Dispenser
• Strong optical and lens knowledge
• Enjoy problem-solving and helping customers
• Great communication skills and a warm, positive approach
• Organised, reliable and comfortable working as part of a small team

About us

CR Labs is an independent Australian optical laboratory celebrating 50 years this year. We are passionate about great optics, excellent service and building genuine relationships with our customers. Our new Sydney lab is located at Jones Bay Wharf in Pyrmont, with a small, friendly team and a great working environment.