Optical Dispenser: Customer Care Specialist

CR Labs Pty Ltd; Sydney; On-site; AUD 60,000 - 76,000; Full time

Job summary

CR Labs Pty Ltd is seeking a friendly, experienced Optical Dispenser to join our Sydney team at Jones Bay Wharf, Pyrmont. You will assist customers, answer lens and frame queries, and contribute to quality checking to ensure outstanding service.

Join a small, dedicated team in a lab environment at Pyrmont, with a focus on great optics, service, and building lasting customer relationships.

Qualifications

• Qualified or experienced Optical Dispenser with strong lens knowledge.
• Excellent communication skills and a warm customer-focused approach.
• Enjoy problem-solving and helping customers with queries.
• Organised, reliable and comfortable working in a small team.

Responsibilities

• Assist with customer enquiries
• Ensure customers receive high level of service

Skills

Optical knowledge

Customer service

Problem solving

Communication skills

Teamwork

Education

Qualified Optical Dispenser

Job description

CR Labs Pty Ltd is seeking a friendly, experienced Optical Dispenser to join our Sydney team at Jones Bay Wharf, Pyrmont. You will assist customers, answer lens and frame queries, and contribute to quality checking to ensure outstanding service.

Join a small, dedicated team in a lab environment at Pyrmont, with a focus on great optics, service, and building lasting customer relationships.