Operations Support Officer

SAL Consulting Pty Ltd; Sydney; Hybrid; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Flexible work arrangements

Employee benefits

Discounts via Flare platform

Employee Assistance Program (EAP)

Professional development

Job summary

SAL Consulting is seeking a vibrant Operations Support Officer to join our team in Sydney. You will be a proactive, energetic and organised problem solver supporting our Practitioners and Leadership Team with a broad range of administrative tasks.

Key duties include meetings coordination, agenda and minute taking, referral management, file setup, drafting service agreements, data updates, and internal audits and reporting.

Qualifications

• Proficiency in general administrative tasks.
• IT skills including proficient knowledge of Microsoft Office Suite.
• Excellent interpersonal and communication skills.
• Ability to prioritise, organise and manage own time and workload in a high-volume environment.
• Initiative, flexibility and ability to work both autonomously and as part of a team.
• Attention to detail.

Responsibilities

• General office administration tasks and reception duties
• Meetings coordination including preparing agendas and documents and minute taking
• Service delivery supports including taking and managing enquiries and initial referral contact, file set up, drafting service agreements / contracts, data base / online systems updates
• Internal audit and reporting including preparing reports for the Operations managers regarding matters such as file audits, staff performance related data, priority deadlines tracking, service agreement / contract renewal tracking
• Finance related supports to Operations managers including liaising with stakeholders regarding debtors issues
• Property, asset & fleet management
• Managing remote or interstate travel arrangements

Skills

Admin tasks

MS Office

Interpersonal skills

Time management

Initiative

Attention to detail

Job description

Who We’re Looking For

We are looking for a vibrant Operations Support Officer to join our team of professionals. You will be a problem solver, someone who is proactive, energetic and organised.

Role

As a Operations Support Officer at SAL Consulting you will play an important role in supporting our Practitioners and Leadership Team with administrative tasks that include:

• General office administration tasks and reception duties;
• Meetings coordination including preparing agendas and documents and minute taking;
• Service delivery supports including taking and managing enquiries and initial referral contact, file set up, drafting service agreements / contracts, data base / online systems updates;
• Internal audit and reporting including preparing reports for the Operations managers regarding matters such as file audits, staff performance related data, priority deadlines tracking, service agreement / contract renewal tracking, etc.
• Finance related supports to Operations managers including liaising with stakeholders regarding debtors issues;
• Property, asset & fleet management;
• Managing remote or interstate travel arrangements.

The position will be a good fit for someone who has excellent Excel and IT skills and attention to detail, great interpersonal & communication skills, friendly nature, and a sense of humour.

We are a small but growing company, and so the right candidate will be flexible and adaptable, open to a change and able to respond to a growing company’s needs and assist with processes improvement.

The position is full time, based in our office in Norwest, with an option to negotiate some flexible working from home time.

Job Type: Permanent - Full Time

Location: Sydney, NSW

Job Category: Clinical Practice

About SAL Consulting

SAL Consulting is one of Australia’s most trusted human services consultancies. We bring together a trans-disciplinary team of behaviour support and allied health practitioners, united by a shared belief: every person has a right to a happy, connected life.

We’re a national team that works across some of Australia’s most complex and rewarding contexts. We take our culture seriously. We’re warm, relational, and grounded in best practice, and we expect the same from our leaders.

SAL Consulting is committed to building diverse, inclusive teams.

We welcome applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples.

Essential Requirements

Desired Skills and Experience

• Proficiency in general administrative tasks;
• IT skills, including proficient knowledge of Microsoft Office Suite;
• Excellent interpersonal and communication skills;
• Capability to prioritise, organise and manage own time and workload in a high volume environment;
• Initiative, flexibility and ability to work both autonomously and as part of a team;
• Attention to detail.

Highly Regarded

• Prior experience with NDIS admin functions will be viewed favourably but is not an essential requirement.

Mandatory Requirements

• Current Australian Driver’s Licence
• Current Working with Children Check and NDIS Worker Screening (or the ability to obtain these prior to commencement)

What We Offer

• A collaborative, supportive national leadership team that’s genuinely invested in your success
• Flexible work arrangements and a family-friendly culture
• Attractive salary package and employee benefits
• Access to the Flare benefits platform with discounts at Woolworths, Coles, JB Hi-Fi, Rebel, Airbnb, Fitness First and many more
• Employee Assistance Program (EAP) – access to confidential psychological support and counselling
• A role with real purpose and the capacity to make a lasting impact on people’s lives
• Ongoing professional development and a genuine commitment to growing our leaders from within