Operations Supervisor – Amazon Warehouse (Afternoon Shift)

Toll Global Forwarding (Beijing) Limited Shenzhen Branch; Sydney; On-site; AUD 90,000 - 110,000; Full time

Job summary

Toll Group is seeking an experienced Operations Supervisor for Kemps Creek, NSW, managing the Amazon account in a fast-paced warehousing environment. The role focuses on safety, continuous improvement and customer service while directing frontline teams to achieve throughput and quality targets.

You will drive productivity, manage resources, coach staff and maintain high safety standards, contributing to operational excellence and strong stakeholder collaboration.

Qualifications

• Extensive experience in logistics and warehouse supply chain management.
• Strong understanding of warehousing and management systems (WMS).
• Excellent communication and leadership skills.

Responsibilities

• Lead and supervise warehouse team members across daily operations.
• Coordinate labour and resources to maximise productivity and throughput.
• Ensure all orders are processed accurately and on time.
• Monitor inventory accuracy, stocktakes and cycle counting activities.
• Conduct team coaching, performance management and development activities.
• Support workforce planning to achieve operational and financial targets.
• Liaise with customers, suppliers and internal stakeholders to resolve operational issues.
• Monitor and report on operational KPIs and service performance.

Job description

Toll Group is seeking an experienced Operations Supervisor for Kemps Creek, NSW, managing the Amazon account in a fast-paced warehousing environment. The role focuses on safety, continuous improvement and customer service while directing frontline teams to achieve throughput and quality targets.

You will drive productivity, manage resources, coach staff and maintain high safety standards, contributing to operational excellence and strong stakeholder collaboration.