Operations Supervisor

The Virtual Recruiter; Townsville City; On-site; AUD 110,000 - 130,000; Full time

Benefits offered by this job

Company car

Superannuation

Job summary

Law Transport in North Queensland seeks a supervisor to own end-to-end rostered shifts and supervise driver teams across multiple jobs in a time-critical transport environment.

You will ensure safe, compliant execution with a strong focus on fatigue management, COR and WHS, acting as the hub between drivers, scheduling, fleet and customers. This leadership role offers real ownership and career growth in a growing family business.

Qualifications

• Substantial operational experience in transport, heavy haulage, road train, crane truck or logistics.
• Experience supervising drivers and controlling multiple jobs in a time-critical environment.
• Strong scheduling and dispatch background with solid NHVR compliance knowledge (fatigue, COR, WHS).
• Current HC & LF/Forklift licence.
• Clear, confident communicator — hub between drivers, customers and management.
• Available for rostered shift, including shared Saturday morning coverage.
• Australian working rights.

Responsibilities

• Own end-to-end control of rostered shift and two-hour handover.
• Convert the approved schedule into safe, compliant and commercially controlled job execution.
• Direct and coach driver performance, monitor job progress, and resolve operational exceptions as they happen.
• Own daily compliance — fatigue, mass, load restraint, pre-starts and NHVR/Chain of Responsibility.
• Be the key link between drivers, scheduling, fleet and customers.

Skills

Operational transport

Driver supervision

Scheduling & dispatch

NHVR compliance

HC Licence

Forklift Licence

Communication

Rostered shifts

Australian work rights

Education

Transport/logistics supervisory qualification

Tools

Telematics systems

Timesheet systems

Job description

Take real operational control. Lead a shift, not just cover one, with a growing North Queensland transport business investing in stronger systems for FY27.

About the Role

• Own end-to-end control of your rostered shift (4:00am–1:00pm or 11:00am–8:00pm), with a structured two-hour handover
• One of two Supervisors also covers rostered Saturday morning operations, shared based on business need
• Convert the approved schedule into safe, compliant and commercially controlled job execution
• Direct and coach driver performance, monitor job progress, and resolve operational exceptions as they happen
• Own daily compliance — fatigue, mass, load restraint, pre-starts and NHVR/Chain of Responsibility
• Be the key link between drivers, scheduling, fleet and customers

Essential Requirements

• Substantial operational experience in transport, heavy haulage, road train, crane truck or logistics
• Demonstrated experience supervising drivers and controlling multiple jobs in a time-critical environment
• Strong scheduling and dispatch background, with solid NHVR compliance knowledge (fatigue, COR, WHS)
• Current HC & LF/Forklift licence
• Clear, confident communicator — comfortable being the hub between drivers, customers and management
• Available for the rostered shift, including shared rostered Saturday morning coverage
• Australian working rights

Desirable

• MC, CV, Doggers licence
• White Card
• Formal transport, logistics, heavy vehicle or supervisory qualification
• Experience with scheduling, telematics/EWD and timesheet systems

What We Offer

• $120,000 salary + fully maintained company car + superannuation
• A genuine leadership role with real operational ownership — not a senior driver or dispatcher position
• Join an established, growing family-owned business with depots across Cairns, Innisfail, Townsville, Mackay & Rockhampton
• A business actively investing in stronger systems, fleet and support for FY27
• Supportive, collaborative team environment

Law Transport — Delivering Service. Driving Reliability.