Operations Supervisor

EBOS Group; Sydney; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Novated Leasing

Employee Share Plan

Parental Leave

Health Insurance Discounts

Mental Health EAP

Staff Awards

Job summary

EBOS Group in Sydney's Eastern Creek is seeking an analytical Operations Supervisor with SAP EWM expertise to lead a 10+ person team. You will report to the DC Site Manager, drive safety, performance, and DIFOT targets, and oversee daily operations with a focus on cost control and process improvement.

Hours vary between 5am and 6pm; occasional site opening/closing. The role requires hands-on SAP EWM/WM experience, strong PowerBI reporting, and collaboration with transport and customer teams.

Qualifications

• Hands-on SAP EWM experience essential.
• 2+ years supervising teams in warehousing or distribution.
• Strong analytical capability with PowerBI for reporting.
• Understanding of 3PL/4PL operations and inventory traceability.
• Effective communication and stakeholder management.

Responsibilities

• Provide coaching and performance feedback to a diverse team of 10+.
• Monitor daily productivity and manage labour costs to meet SLAs and DIFOT.
• Create business reports with PowerBI and implement CI initiatives.
• Maintain quality and safety per QMS/WHS; update WIs/SOPs.
• Coordinate with transport queries and participate in customer meetings.

Skills

Team leadership

Analytical skills

Communication

WHS knowledge

2+ years supervisory experience

Tools

SAP EWM

SAP WM

PowerBI

Job description

• Essential SAP EWM Expertise: Proven experience in SAP EWM/WM is required to manage 3PL/4PL warehouse operations
• Operational Supervision: Support and develop a team of 10+ to meet safety, performance, and DIFOT targets
• Data-Driven Reporting: Use analytical tools to manage labour costs and identify process improvements

The Role

We are seeking an analytical Operations Supervisor with SAP EWM expertise to join our Eastern Creek team.

Reporting to the DC Site Manager, you will oversee a team of 10+ staff, ensuring operational excellence and maintaining high Work Health and Safety (WHS) standards.

Hours of work vary between 5am and 6pm (includes opening/closing the site as required).

What You Will Do:

• Team Development: Provide coaching and performance feedback to a diverse team of 10+.
• Operational Delivery: Monitor daily productivity and manage labour costs to ensure all SLAs and DIFOT requirements are met.
• Reporting & Analysis: Use PowerBI to create business reports and implement continuous improvement (CI) initiatives.
• Quality & Safety: Maintain efficient processes in line with QMS and WHS guidelines, including updating WIs and SOPs.
• Stakeholder Coordination: Manage transport queries and participate in regular customer performance meetings.

Who You Are:

• Systems Expertise: Hands-on experience in SAP EWM and SAP WM is essential.
• Supervisory Experience: 2+ years of experience supervising teams in a warehouse or distribution environment.
• Analytical Skills: Proficiency in PowerBI for data-led reporting and decision-making.
• Technical Knowledge: Understanding of 3PL/4PL operations, inventory traceability, and document control.
• Communication: Demonstrated ability to resolve workplace issues and build collaborative professional relationships.

This is a unique opportunity to work in a company where you are valued, given the recognition you deserve and suitably rewarded for your hard work.

Other benefits include:

• Novated Leasing & Corporate Rewards - Access tax-effective vehicle leasing and a comprehensive cashback program across hundreds of retail, travel, and entertainment brands.
• Employee Share Plan - Build long-term wealth with our ASX/NZX shared equity program.
• Company Paid Parental Leave - Supporting your family with fully paid leave options.
• Health Insurance Discounts - Enjoy reduced corporate rates on private health cover.
• Mental Health Wellbeing - Free, confidential support via our Employee Assistance Program (EAP).
• Staff Awards & Referrals - Be recognized via our peer rewards and cash referral bonuses.
• And More!

We are committed to fostering a workplace that values diversity and inclusion. As an equal opportunity employer, we actively strive to build a gender-equitable team and cultivate a culture that embraces individuals from all walks of life. We welcome applications from candidates of diverse backgrounds, abilities, ages, and cultures (including First Nations Peoples).

Our commitment to inclusivity extends to supporting candidates with disabilities throughout the recruitment process. If you require any accommodations due to disability, please inform us by reaching out to @ebosgroup.com. We believe that a diverse and inclusive workforce enriches our organisation and contributes to our success.

Requirements and Information

• Right to Work: Candidates must possess full, unrestricted working rights in [Australia / New Zealand] to be considered for this position.
• Background Screening: The preferred candidate will be required to undergo standard pre-employment screening prior to an offer of employment.
• Recruitment Agencies: No agency assistance is required for this vacancy.