Operations Supervisor

Toll Group; Port Kembla; On-site; AUD 70,000 - 90,000; Full time

Job summary

Toll Group in Chullora, NSW, is seeking an experienced Operations Supervisor for our Steel Transport team to coordinate drivers, subcontractors and fleet resources while upholding safety and compliance.

You will report to the Operations Manager and drive daily transport operations, ensuring DIFOT targets are met and customer commitments are delivered safely, efficiently and reliably. The role requires strong communication and proactive safety leadership.

Qualifications

• Proven experience in transport and logistics operations.
• Strong knowledge of CoR, fatigue and load restraint requirements.
• Experience leading drivers and subcontractors with a focus on safety.

Responsibilities

• Plan and allocate fleet to meet daily customer requirements.
• Coordinate pickups, deliveries and timeslots.
• Monitor DIFOT and service delivery performance.
• Lead safety activities and workplace inspections.
• Develop and maintain transport system records.
• Build relationships with customers, drivers and subcontractors.
• Ensure compliance with safety, CoR and regulatory requirements.

Skills

Fleet coordination

Operational planning

CoR compliance

Safety leadership

Driver management

Customer service

Stakeholder engagement

Tools

Transport Management System (TMS)

WH&S systems

Job description

Operations Supervisor – Steel Transport – Chullora, NSW

Job Description / The Role –

As part of our Steel Transport operation, we're looking for an experienced and safety-focused Operations Supervisor to lead daily transport activities and ensure outstanding service delivery for our customers. Based in Chullora, this role is critical in coordinating drivers, subcontractors, fleet resources and customer requirements while maintaining the highest standards of safety, compliance and operational performance.

Reporting to the Operations Manager, you will be responsible for directing and coordinating day-to-day transport operations to ensure customer commitments are met safely, efficiently and reliably. You'll work closely with drivers, subcontractors, customers and service providers to deliver strong operational outcomes while promoting a positive safety culture across the business.

Key Responsibilities, but not limited to -

• Plan and allocate company and subcontractor fleet to meet daily customer requirements.
• Coordinate pickups, deliveries, backloads and timeslots to ensure seamless operations.
• Monitor fleet utilisation, DIFOT performance and service delivery outcomes.
• Build strong relationships with customers, drivers and subcontractors through proactive communication.
• Ensure compliance with CoR, fatigue, mass, speed and load restraint requirements.
• Lead safety activities including load restraint audits, workplace inspections and incident investigations.
• Support driver training, inductions and competency management while maintaining accurate transport system records.

WhatWe’reLooking forto Drive Success –

• Proven experience in transport and logistics operations, with a strong understanding of fleet coordination.
• Sound knowledge of transport management systems and Chain of Responsibility compliance.
• Ability to manage drivers, subcontractors and daily operational demands in a fast-paced environment.
• Strong communication, stakeholder engagement and customer service skills.
• Excellent organisational skills, attention to detail and a proactive safety focus.
• The ability to make sound operational decisions and lead by example in safety and service delivery.

Why Join Toll?

Safety is at the heart of everything we do. In this role, you'll identify hazards, assess and control risks, lead safety conversations, conduct workplace inspections and ensure employees and contractors comply with WHS requirements and safe work procedures. You'll play a key role in supporting investigations, corrective actions and fostering a proactive safety culture.

Be part of something bigger.

What moves you?

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.

You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.

To find out more about us visit www.careers.tollgroup.com