Operations Supervisor
Toll Group
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Job summary
Toll Group in Spotswood, VIC is seeking an experienced Operations Supervisor to lead a high-performing, safety-obsessed team in the local cartage of bulk fuel products. You will direct, coordinate and supervise operations to achieve service objectives.
This role requires hands-on leadership, strong communication with drivers and stakeholders, and a focus on safety, compliance and cost efficiency. You''ll organize resources, monitor performance and drive continuous improvement in a fast-paced
Qualifications
- Previous and proven Supervisor experience within a similar role in Transport/Logistics.
- Strong communication skills, written and verbal.
- Analytical mind-set with problem-solving ability.
- Awareness of CoR and Fatigue Management desirable but not essential.
- Proficiency with MS Office (Word, Excel, Outlook).
Responsibilities
- Organise vehicles and drivers to meet the customer load requirements.
- Monitor drivers to ensure customer requirements are met.
- Ensure equipment is in operating condition.
- Comply with CoR, Fatigue Management, Mass Management, Load Restraint and NHVR.
- First point of contact for drivers in resolving breakdowns.
- Maintain strong relationships with customers, staff and drivers.
- Lead continuous improvement for customer-focused requirements.
- Participate in toolbox meetings and communications to workers and contractors.
Skills
Tools
Job description
At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com
Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world.
We provide specialised integrated logistics services to customers in a range of industries including mining, chemical, gases, steel and plastics, petroleum, energy and Australian oil and gas industries and agriculture. Our customers operate in some of the most remote places on earth, 24 hours a day, seven days a week and require a logistics partner who can match their needs. We offer integrated value-based logistics solutions that bring greater operating efficiency and savings to our customers’ supply chains.
Toll Group are looking for an experienced Operations Supervisor to join our Resources and Industrials division based in Spotswood. You will play an essential role in creating and managing a high-performing, positive, and safety-obsessed team culture. As the Operations Supervisor you will direct, co-ordinate, supervise and achieve service objectives regarding the local cartage of bulk fuel products.
The Operations Supervisor will ensure that tasks are completed in the most efficient manner with agreed standards in operational procedures including strong emphasis on safety requirements. Be responsible for the allocations and despatch of Toll loads, regularly communicating with drivers and stakeholders, compliance and managing staff to ensure business objectives are achieved in a safe and cost-effective way.
- Organise vehicles and drivers to meet the customer load requirements.
- Monitor drivers to ensure that customer requirements are met.
- Ensure that all equipment and ancillary equipment is in operating condition.
- Comply with CoR (Chain of Responsibility) requirements, Fatigue Management, Mass Management, Load Restraint, and all aspects of the NHVR.
- First point of contact for drivers in resolving breakdowns and related driver issues.
- Create and maintain a strong working relationship with all customers, staff and drivers
- Demonstrate effective leadership in continuous improvement for all customer focused requirements.
- Actively participate in the roll-out of toolbox meetings and other communications to workers and contractors.
- Previous and proven Supervisor experience within a similar role within Transport/Logistics industry.
- A positive attitude and appetite to learn.
- Demonstrated experience with Operations, CoR, Fatigue Management desirable but not essential.
- An analytical mind-set – strong ability to problem solve.
- Exceptional communication skills – written and verbal.
- Computer literacy skills – MS Office Suite: Word, Excel, and Outlook.
- High attention to detail and the ability to meet deadlines within a time-pressured environment.
- Knowledge of HSE (Health, Safety & Environment)
Join us and take your career to new heights in the fast-paced world of logistics!
At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.
Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.
At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.
To find out more about us visit www.careers.tollgroup.com
You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.
At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com
Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world.
We provide specialised integrated logistics services to customers in a range of industries including mining, chemical, gases, steel and plastics, petroleum, energy and Australian oil and gas industries and agriculture. Our customers operate in some of the most remote places on earth, 24 hours a day, seven days a week and require a logistics partner who can match their needs. We offer integrated value-based logistics solutions that bring greater operating efficiency and savings to our customers’ supply chains.
Toll Group are looking for an experienced Operations Supervisor to join our Resources and Industrials division based in Spotswood. You will play an essential role in creating and managing a high-performing, positive, and safety-obsessed team culture. As the Operations Supervisor you will direct, co-ordinate, supervise and achieve service objectives regarding the local cartage of bulk fuel products.
The Operations Supervisor will ensure that tasks are completed in the most efficient manner with agreed standards in operational procedures including strong emphasis on safety requirements. Be responsible for the allocations and despatch of Toll loads, regularly communicating with drivers and stakeholders, compliance and managing staff to ensure business objectives are achieved in a safe and cost-effective way.
- Organise vehicles and drivers to meet the customer load requirements.
- Monitor drivers to ensure that customer requirements are met.
- Ensure that all equipment and ancillary equipment is in operating condition.
- Comply with CoR (Chain of Responsibility) requirements, Fatigue Management, Mass Management, Load Restraint, and all aspects of the NHVR.
- First point of contact for drivers in resolving breakdowns and related driver issues.
- Create and maintain a strong working relationship with all customers, staff and drivers
- Demonstrate effective leadership in continuous improvement for all customer focused requirements.
- Actively participate in the roll-out of toolbox meetings and other communications to workers and contractors.
- Previous and proven Supervisor experience within a similar role within Transport/Logistics industry.
- A positive attitude and appetite to learn.
- Demonstrated experience with Operations, CoR, Fatigue Management desirable but not essential.
- An analytical mind-set – strong ability to problem solve.
- Exceptional communication skills – written and verbal.
- Computer literacy skills – MS Office Suite: Word, Excel, and Outlook.
- High attention to detail and the ability to meet deadlines within a time-pressured environment.
- Knowledge of HSE (Health, Safety & Environment)
Join us and take your career to new heights in the fast-paced world of logistics!
At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.
Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.
At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.
To find out more about us visit www.careers.tollgroup.com
You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.
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