Operations Supervisor

Northline; Alice Springs; On-site; AUD 70,000 - 90,000; Full time

Job summary

Northline is seeking a hands-on leader to head the Alice Springs freight team. You will coach forklift operators, truck drivers and offsiders to keep daily depot operations moving safely and efficiently.

Reporting to the Branch Manager, you’ll coach your team, uphold safety standards, meet schedules and drive improvements in service and operational performance at a busy regional depot.

Qualifications

• Experience supervising operational teams in transport or logistics.
• Forklift Licence held and freight handling experience.
• HR or HC licence is advantageous.

Responsibilities

• Plan daily activities and coach the team, providing clear direction, training and supervision.
• Lead safe work practices, including Chain of Responsibility, load restraint and mass compliance, and promptly report incidents and hazards.
• Coordinate loading and unloading of linehaul trailers, containers and pick-up and delivery vehicles to meet schedules and make effective use of load capacity.
• Meet targets for loading, transit times, scanning and freight checks; work with the Branch Manager to resolve damage, delays and service or cost issues.
• Keep freight and compliance records accurate, maintain depot housekeeping and coordinate equipment needs with the Branch Manager.

Skills

Supervising operational teams

Forklift Licence

Operational freight handling

Coaching others

Safety & Chain of Responsibility

Tools

Microsoft Office

Job description

Lead Northline’s Alice Springs freight team. Build your leadership skills and keep daily depot operations moving safely and efficiently.

Why Join Northline?

• Genuine career progression opportunities within a growing national business.
• Ongoing leadership development and training.
• Supportive leaders who are invested in your success.
• A collaborative and inclusive team environment.
• The opportunity to make a real impact on operational performance and team culture.

Why this role?

Take the next step from operational team leadership or build on your supervisory experience. Work directly with the Branch Manager, coach your team and make a practical difference to safety, service and day-to-day operations.

The Opportunity

Reporting to the Branch Manager, lead Forklift Operators, Truck Drivers and offsiders at our Alice Springs depot to move freight safely, on time and efficiently.

What you will do

• Plan daily activities and coach the team, providing clear direction, training and supervision.
• Lead safe work practices, including Chain of Responsibility, load restraint and mass compliance, and promptly report incidents and hazards.
• Coordinate loading and unloading of linehaul trailers, containers and pick-up and delivery vehicles to meet schedules and make effective use of load capacity.
• Meet targets for loading, transit times, scanning and freight checks; work with the Branch Manager to resolve damage, delays and service or cost issues.
• Keep freight and compliance records accurate, maintain depot housekeeping and coordinate equipment needs with the Branch Manager.

What you will bring

A hands-on approach, a strong safety focus and a commitment to reliable customer service. You will need:

• Experience supervising operational teams; transport, logistics or freight experience is ideal.
• An HR or HC licence is highly advantageous.
• The ability to coach others, set clear expectations and address performance concerns fairly and consistently.
• A record of meeting operational targets, with sound judgement and the adaptability to manage competing priorities.
• Clear communication and relationship-building skills, good literacy and numeracy, and proficiency in Microsoft Office.
• A Forklift Licence and operational freight handling experience.

Who is Northline?

Northline is an experienced Australian-based, global logistics business with an industry-leading national network and an international reach into more than 100 countries.

Our customers' freight can start or end in international cities, small towns or remote communities, but wherever the destination, you can rely on Northline to deliver.

At Northline we believe our people are one of our greatest assets. We are a progressive Australian family owned business, we are proud of what we achieve, and we like to recognise and reward those who go above and beyond.

That's why we are Australia's Global Logistics People.

Northline and its people help to ensure a safe workplace for all employees. Candidates will be required to pass a pre-employment medical that incorporates a drug & alcohol screen, as well as a police clearance.