Operations Specialist Fleet Leasing

Allianz; Sydney; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Inclusive culture

Hybrid work arrangements

Learning and development resources

Employee share purchase program

Job summary

Allianz is seeking an Operations Specialist – Fleet Leasing to provide high-quality operational support across Fleet Leasing and CTP platforms, coordinating account management, authoriSed representative arrangements, and system changes to ensure compliant service delivery.

You will collaborate with underwriting, risk, data, and IT teams, manage SharePoint and Salesforce administration, and support strategic projects such as CPS230 and API integrations, while delivering accurate reporting and

Qualifications

• Experience in account management, operations coordination, or administration within insurance, fleet leasing or financial services.
• Strong proficiency with Salesforce (CRM) and SharePoint (microsites/knowledge admin).
• Advanced Excel skills for data analysis and reporting; bordereaux management experience is a plus.

Responsibilities

• Lead account management and maintenance across Fleet Leasing and CTP platforms, including renewals and policy processing.
• Coordinate new account set-ups, transfers, authorised representative arrangements, and system changes with compliance tracking.
• Support strategic projects and programs (e.g. CPS230, API integration) to improve distribution performance and service delivery.
• Manage SharePoint administration, external access, microsites, and Salesforce system administration across users.

Skills

Account management

Operations coordination

Administration

Salesforce

SharePoint

Excel

APIs

Collaboration

Communication

Emerging tech

Tools

Salesforce

SharePoint

Job description

OPERATIONS SPECIALIST FLEET LEASING – PERSONAL INJURY AND COMMERCIAL – SYDNEY, NSW

At Allianz, we’re proud to be named one of the Best Workplaces in Australia 2026 and a Great Place to Work. As a leading global insurance and asset management brand, we prioritise care for our customers, the planet, and each other. We hire the very best people to further our commitment to caring and securing the future for our customers.

We offer an inclusive workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back to the community and feel proud to be a part of an organisation doing meaningful work that matters while supporting sustainability, mental health, and well-being.

Let’s care for tomorrow, so we can create a better future together, for everyone.

We are looking for an Operations Specialist – Fleet Leasing to provide high-quality operational support to our Fleet Leasing account management and distribution teams. This role will manage end-to-end customer and broker account operations, authorised representative administration, transactional client activities and fleet schedule maintenance to support accurate, compliant and efficient service delivery.

About the role

• Lead account management and maintenance activities across Fleet Leasing and CTP platforms, including partner renewals, policy processing, rate communications, and direct account management
• Coordinate new account set-ups, transfers, authorised representative arrangements, and system changes while managing compliance tracking and ensuring all policy transfers are completed by required dates
• Provide operational and administrative support to strategic projects and programs—such as CPS230, API integration, and transformation initiatives that improve Commercial Distribution performance and service delivery
• Manage SharePoint administration, external access, microsites, and website compliance monitoring, along with Salesforce system administration across internal and external users
• Partner with Fleet Leasing, underwriting, risk, compliance, data, and IT teams to deliver technical and operational initiatives, including client review coordination, incident management, and sales and marketing material currency

About you

• Demonstrated experience in account management, operations coordination, or administration within insurance, fleet leasing, or financial services environments; short-tail commercial insurance experience is highly regarded
• Strong proficiency in Salesforce (CRM administration) and SharePoint (knowledge administration and microsite management)
• Practical experience with bordereaux management, including preparation and exchange of insurance data files between insurers, brokers, and clients, along with advanced Excel skills for data analysis and reporting
• Working knowledge of API integrations in a client connectivity context, with effective collaboration and communication skills
• Demonstrated ability to build effective relationships internally with key support teams
• Strong written and verbal communication skills, with the ability to engage diverse audiences clearly, persuasively, and with purpose
• A passion for leveraging emerging technologies to stay ahead in a rapidly evolving digital landscape.

Benefits and perks

• Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day!
• Work-life balance: Enjoy our flexible, hybrid work arrangements, and tailored workplace adjustments, where possible.

• Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources.

• Financial and Well‑being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer!

• For more details about our benefits, visit the Allianz Careers site.

About Allianz Group

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.

Adjustments and support

If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to [e-mail] for a confidential conversation.

Join us. Let’s care for tomorrow. www.allianz.com.au/careers

Important Notice

Allianz will never contact you from an email address that does not end with ‘@allianz.com.au’ or another official Allianz domain. If you receive an email from an address like ’[e-mail]’ or ’[e-mail]’, it is not from Allianz and may likely be a scam.

Examples of official Allianz email addresses: [e-mail] | [e-mail] | [e-mail]

If you are unsure about an email, please contact Allianz directly through our official website or customer service number.

Your security is our priority.