Operations Services Supervisor – Facilities, Safety & Service

Queensland Government; Rockhampton Regional; On-site; AUD 70,000 - 77,000; Full time

Benefits offered by this job

Ongoing professional development

Flexible work-life balance

Salary sacrifice options

Employee Assistance Program

Private health insurance discount

Fitness Passport

Job summary

Queensland Health is seeking an Operational Services Supervisor to lead a multi-service portfolio in Rockhampton. The role oversees cleaning, catering, linen, waste, ward services, fire, safety and security, ensuring high-quality service delivery and compliance.

You will supervise staff, monitor performance, manage rosters and training, and drive health, safety and environmental standards. The position involves resource management, incident response and Fire Warden duties within a supportive

Qualifications

• Strong supervisory and organisational skills with the ability to plan, coordinate, monitor and evaluate operational services.
• Excellent communication and negotiation skills, with confidence communicating with staff, stakeholders and preparing reports.
• Proven ability to lead and motivate a team, including rosters, leave coverage and staff requirements.

Responsibilities

• Lead Operational Services across cleaning, catering, linen, waste, ward services, fire, safety and security to ensure high-quality delivery.
• Supervise staff and daily operations, monitor productivity and rosters; manage training and mandatory requirements.
• Coordinate and resolve operational issues with supervisors, employees and stakeholders; respond to emergencies and undertake Fire Warden duties.

Skills

Supervisory skills

Organisational skills

Communication

Team leadership

Problem solving

MyHR

S/4HANA

Education

Food Safety Supervisor qualification

Tools

MyHR

S/4HANA

Job description

Queensland Health is seeking an Operational Services Supervisor to lead a multi-service portfolio in Rockhampton. The role oversees cleaning, catering, linen, waste, ward services, fire, safety and security, ensuring high-quality service delivery and compliance.

You will supervise staff, monitor performance, manage rosters and training, and drive health, safety and environmental standards. The position involves resource management, incident response and Fire Warden duties within a supportive