Operational Services Supervisor, Queensland Health

Queensland Government; Rockhampton Regional; Sur place; AUD 70 000 - 77 000; Plein temps

Avantages offerts par ce poste

Ongoing professional development

Flexible work-life balance

Salary sacrifice options

Employee Assistance Program

Private health insurance discount

Fitness Passport

Résumé du poste

Queensland Health is seeking an Operational Services Supervisor to lead a multi-service portfolio in Rockhampton. The role oversees cleaning, catering, linen, waste, ward services, fire, safety and security, ensuring high-quality service delivery and compliance.

You will supervise staff, monitor performance, manage rosters and training, and drive health, safety and environmental standards. The position involves resource management, incident response and Fire Warden duties within a supportive

Qualifications

• Strong supervisory and organisational skills with the ability to plan, coordinate, monitor and evaluate operational services.
• Excellent communication and negotiation skills, with confidence communicating with staff, stakeholders and preparing reports.
• Proven ability to lead and motivate a team, including rosters, leave coverage and staff requirements.

Responsabilités

• Lead Operational Services across cleaning, catering, linen, waste, ward services, fire, safety and security to ensure high-quality delivery.
• Supervise staff and daily operations, monitor productivity and rosters; manage training and mandatory requirements.
• Coordinate and resolve operational issues with supervisors, employees and stakeholders; respond to emergencies and undertake Fire Warden duties.

Connaissances

Supervisory skills

Organisational skills

Communication

Team leadership

Problem solving

MyHR

S/4HANA

Formation

Food Safety Supervisor qualification

Outils

MyHR

S/4HANA

Description du poste

About the role:

• Lead Operational Services across cleaning, catering, linen, waste, ward services, fire, safety and security, ensuring high-quality and effective service delivery.
• Supervise staff and daily operations, including monitoring productivity, service standards, rosters, training, performance development and mandatory requirements.
• Drive health, safety and compliance, promoting safe work practices and overseeing Food Safety, Environmental Services audits and relevant legislation and standards.
• Manage operational resources, including maintenance requests, purchasing, supplier orders, invoices and other administrative requirements.
• Coordinate and resolve operational issues, working with supervisors, employees and key stakeholders while responding to emergencies and undertaking Fire Warden responsibilities.

About you:

• Strong supervisory and organisational skills, with the ability to plan, coordinate, monitor and evaluate operational services.
• Excellent communication and negotiation skills, with confidence communicating with staff, stakeholders and preparing relevant reports.
• Proven ability to lead and motivate a team, including managing rosters, leave coverage and staff requirements.
• A proactive approach to problem-solving and improvement, with the ability to identify opportunities and resolve issues promptly.
• Good digital and administrative skills, including using systems such as myHR and S/4HANA, with a relevant Food Safety Supervisor qualification highly regarded.

What we offer:

Total remuneration value of up to $76,673 p.a. is comprised of:

• An hourly rate between $44.13 - $48.60 p.h.
• 12.75% employer superannuation contribution
• 17.5% leave loading

Additional Benefits:

• Ongoing Professional Development and Education Opportunities
• Flexible Work-Life Balance and Variety
• Generous Salary Sacrificing Options
• Employee Assistance Program (EAP)
• Discounted Private Health Insurance
• Fitness Passport

Vaccine Preventable Diseases (VPD) requirements:

It is a condition of employment for this role for the employee to be, and remain, vaccinated against vaccine preventable diseases as listed on the Role Description.

Operational Services Supervisor, Queensland Health Rockhampton, Australia