Operations Scheduler

Flick Anticimex; Cairns Regional; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

Flick Anticimex in Cairns, Australia, is seeking an Operations Scheduler to keep service operations running smoothly. You’ll coordinate daily technician schedules, manage bookings and respond to customer requests while ensuring on-time deliveries.

This role requires clear communication, multi-tasking, and a proactive, detail‑oriented approach. You’ll collaborate with technicians and internal teams in a fast-paced environment and adapt to changing priorities.

Qualifications

• Strong communication skills and a professional phone manner.
• Ability to multitask and stay organised under pressure.
• Previous scheduling or operations coordination experience preferred.
• Tech-savvy with strong computer skills and attention to detail.
• Proactive, team-focused mindset with problem-solving on the go.

Responsibilities

• Plan and manage daily schedules for technicians across Cairns.
• Coordinate service bookings and respond promptly to customer requests.
• Communicate effectively with technicians, customers, and internal teams.
• Monitor job progress and adjust schedules to meet deadlines.
• Use scheduling systems to keep operations efficient and accurate.

Skills

Scheduling experience

Communication

Multitasking

Organisational skills

Tech-savvy

Team orientation

Tools

Scheduling software

Job description

Join our Cairns team as an Operations Scheduler and play a key role in keeping our service operations running smoothly. You’ll be the go-to person for scheduling technicians, coordinating jobs, and making sure everything happens on time.

Sign-On Bonus Available! Join the team and receive a sign-on bonus. Terms and Conditions apply. This role is perfect for someone who thrives in a fast-paced environment, communicates clearly, and can juggle multiple priorities with ease.

What you’ll do:

• Plan and manage daily schedules for technicians across Cairns.
• Coordinate service bookings and respond promptly to customer requests.
• Communicate effectively with technicians, customers, and internal teams.
• Monitor job progress and adjust schedules to meet deadlines.
• Use scheduling systems to keep operations efficient and accurate.

What we’re looking for:

• Strong communication skills and a professional phone manner.
• Ability to multitask and stay organised under pressure.
• Previous experience in scheduling or operations coordination (preferred).
• Tech-savvy, with good computer skills and strong attention to detail.
• A proactive, team-focused approach and the ability to problem-solve on the go.