Operations Officer

Jobtailor; Australia; On-site; AUD 60,000 - 85,000; Full time

Job summary

Jobtailor is seeking an organised facilities and operations coordinator to support the Bundoora site and satellite locations. You will manage facilities operations, logistics, procurement, and documentation while ensuring WHS compliance and service consistency.

In this on-site role you will liaise with staff, researchers and contractors, coordinate reception and visitor services, and drive continuous improvement across facilities, inventory and records management.

Qualifications

• Experience in facilities, operations, logistics, warehouse or admin.
• Experience coordinating operational activities, service requests or contractor support.
• Knowledge of inventory management, warehouse operations or logistics processes.
• Current driver's licence and ability to undertake site-based operations.
• CV, cover letter and a document addressing the key selection criteria in PDF format.

Responsibilities

• Support day-to-day running of the Institute's Bundoora site.
• Coordinate facilities operations, reception and visitor services, laboratory preparatory services, warehouse and logistics support, workplace health and safety, and contractor coordination.
• Work closely with the Operations Coordinator, Manager Logistics & Services, Preparation Services Supervisor and other operational teams.
• Provide on-site operational support to staff, researchers, contractors and visitors.
• Provide administrative, procurement, records management and reporting support across the Institute's satellite sites.
• Maintain accurate operational documentation.
• Support compliance activities and contribute to consistent service delivery across the wider network.
• Respond to changing operational priorities.
• Contribute to continuous improvement of facilities, logistics and workplace services supporting research and business operations.

Skills

Facilities Management

Logistics Coordination

Inventory Management

Workplace Health And Safety

Customer Service

Stakeholder Engagement

Problem Solving

Team Collaboration

Procurement

Records Management

Service Request Coordination

Compliance

Education

Current Driver's Licence

Job description

• Support the effective day-to-day running of the Institute's Bundoora site
• Coordinate facilities operations, reception and visitor services, laboratory preparatory services, warehouse and logistics support, workplace health and safety, and contractor coordination
• Work closely with the Operations Coordinator, Manager Logistics & Services, Preparation Services Supervisor and other operational teams
• Provide on-site operational support to staff, researchers, contractors and visitors
• Provide administrative, procurement, records management and reporting support across the Institute's satellite sites
• Maintain accurate operational documentation
• Support compliance activities and contribute to consistent service delivery across the wider network
• Respond to changing operational priorities
• Contribute to continuous improvement of facilities, logistics and workplace services supporting research and business operations

Requirements

• Experience in facilities, operations, logistics, warehouse, administration or a related environment
• Experience coordinating operational activities, service requests or contractor support
• Knowledge of inventory management, warehouse operations or logistics processes
• Strong organisational skills and attention to detail
• Well-developed customer service and stakeholder engagement skills
• Understanding of workplace health and safety requirements
• Current driver's licence and ability to undertake site-based operational activities
• Ability to build effective working relationships with staff, contractors and visitors
• Practical, proactive and solutions-focused approach
• Ability to work independently and as part of a team
• Reliable, adaptable and responsive to changing operational needs
• Commitment to safety, compliance and continuous improvement
• CV, cover letter and a document addressing the key selection criteria in PDF format

Core Competencies

Demonstrates expertise in facilities operations, logistics coordination, and administrative support, with a strong focus on compliance, safety, and continuous improvement in service delivery. Proven ability to manage operational documentation and build effective relationships with stakeholders.

Highest-signal resume keywords

• Facilities Operations
• Logistics Coordination
• Inventory Management
• Workplace Health And Safety
• Customer Service

ATS Optimization Keywords

Hard Skills

• Facilities Management
• Logistics Support
• Warehouse Operations
• Operational Documentation
• Procurement
• Records Management
• Service Request Coordination
• Compliance Activities
• Operational Support
• Inventory Management

Soft Skills

• Organisational Skills
• Attention To Detail
• Stakeholder Engagement
• Proactive Problem Solving
• Team Collaboration

Certifications & Qualifications

• Current Driver's Licence

Industry Keywords

• Operational Activities
• Visitor Services
• Contractor Coordination
• Continuous Improvement
• Health And Safety Requirements