Operations Manager

Buslines Group; Orange City Council; On-site; AUD 110,000 - 150,000; Full time

Job summary

Buslines Group in NSW seeks an experienced Operations Manager to oversee the Orange bus services. Lead scheduling, fleet management, and driver supervision to meet service needs and customer expectations.

You will develop strategies to increase efficiency and safety while coordinating with teams to ensure smooth daily operations. The role requires strong leadership, stakeholder engagement, and a good grasp of transport regulations.

Qualifications

• Proven experience in an operations management role, preferably in transport or logistics.
• Strong leadership and people management skills.
• Excellent problem-solving and decision-making abilities.
• Thorough understanding of transport regulations and safety standards.
• Excellent communication and stakeholder management skills.

Responsibilities

• Oversee day-to-day operations of bus services, including scheduling, fleet management, and driver supervision.
• Develop and implement operational strategies to improve efficiency, productivity, and customer satisfaction.
• Manage and motivate a team of bus drivers and other operational staff.
• Analyse operational data and provide recommendations for continuous improvement.
• Ensure compliance with transport regulations and safety standards.
• Contribute to the overall business strategy and decision-making process.
• Ensure shifts, charters and changes are entered into the Shift & Rosters System in a timely manner.
• Management of Charters with enquiries, bookings and service delivery.

Skills

Leadership

People management

Problem-solving

Transport regulations

Communication

Stakeholder management

Drivers supervision

Job description

As the Operations Manager at Orange Buslines, you will play a pivotal role in overseeing the efficient and effective operations of our bus services in Orange, NSW. This full-time position will see you manage a team of professionals to ensure our transport operations run smoothly and meet the needs of our customers.

Key responsibilities

• Oversee the day-to-day operations of our bus services, including scheduling, fleet management, and driver supervision
• Develop and implement operational strategies to improve efficiency, productivity, and customer satisfaction
• Manage and motivate a team of bus drivers, and other operational staff
• Analyse operational data and provide recommendations for continuous improvement
• Ensure compliance with all relevant transport regulations and safety standards
• Contribute to the overall business strategy and decision-making process
• Ensure all shifts, charters and any changes are entered into the Shift & Rosters System in a timely manner
• Management of Charters with enquiries, bookings and service delivery

About you

• Proven experience in a similar operations management role, preferably within the transport or logistics industry
• Strong leadership and people management skills, with the ability to motivate and develop a team
• Excellent problem-solving and decision-making abilities, with a focus on continuous improvement
• Thorough understanding of transport regulations and safety standards
• Excellent communication and stakeholder management skills
• MR, HR licence (Preferred)
• Drivers Authority (Preferred or willing to get one)

About us

Buslines Group is a leading provider of bus services in regional NSW. With over 50 years of experience, we are dedicated to connecting communities and delivering reliable, comfortable, and environmentally-friendly transportation solutions. Our commitment to excellence, innovation, and customer service has made us the preferred choice for both commuters and local authorities.