Operations Manager - Group Training

Maxima Group; South Australia; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Salary Sacrifice Packaging

Flexible work arrangements

Birthday Leave

Wellbeing Leave

Paid Parental Leave

Health & Wellbeing programs

Career Growth & Recognition

Job summary

A leading vocational education organization is seeking an Operations Manager to lead the Group Training division. The ideal candidate will have strong knowledge of Apprenticeships and Traineeships, proven experience in compliance and operations, and excellent communication skills. This role offers a salary sacrifice packaging option, flexible work arrangements, and generous leave policies, including birthday and wellbeing leave. Join a team dedicated to making a real impact in the vocational education sector.

Qualifications

• Strong knowledge of Vocational Education sector and compliance landscape.
• Proven experience in compliance and operational management.
• Ability to identify gaps and improve operational efficiency.

Responsibilities

• Lead national operations for Group Training division.
• Shape compliance and processes for consistent service excellence.
• Influence strategy and drive operational improvements.

Skills

Knowledge of Apprenticeships/Traineeships

Experience in Group Training operations

Excellent communication skills

Sound analytical skills

Experience leading people

Tools

Microsoft Office

JobAdder

Workforce One

Job description

Join to apply for the Operations Manager - Group Training role at Maxima Group

If you’ve built your career in Vocational Education, understand the operational nuts and bolts, and enjoy improving structure, compliance and performance, this role will give you the scope, influence and support to make a real impact.

Responsibilities

• Lead national operations for Maxima’s Group Training division.
• Shape compliance, systems and processes across states for consistent service excellence.
• Work closely with the General Manager to influence strategy, drive improvements and deliver results.
• Review, improve and embed policies, procedures and workflows to lift consistency and service quality.
• Shape national operational standards and ensure they are understood and followed across the organisation.
• Lead key operational projects, from concept through to successful delivery.
• Maintain high-level compliance across all states and territories, ensuring alignment with legislation, funding contracts and audit requirements.
• Oversee internal audit activities, file quality, data integrity and documentation.
• Provide expert advice to the General Manager and leadership team on compliance, operational risk and continuous improvement.
• Build a culture of audit readiness and best practice.
• Improve the efficiency and compliance of recruitment, onboarding and administrative workflows.
• Support system enhancements, software rollouts and user training.
• Ensure changes to systems or processes are communicated clearly and consistently.

Qualifications

• Strong knowledge of Apprenticeships/Traineeships, GTO standards and VET practices.
• Proven experience in Group Training operations, compliance, or a similar environment.
• The ability to review systems, identify gaps and lift efficiency.
• Excellent communication skills and confidence working with internal and external stakeholders.
• Sound analytical skills, with the ability to translate data into meaningful insights.
• Experience leading people, coaching teams or guiding technical specialists.
• Proficiency with Microsoft Office and operational software (JobAdder and Workforce One desirable).
• A current National Police Check and Working with Children Check (or willingness to obtain).

About You

You are an experienced operator with a strong understanding of the Vocational Education sector and ideally the Group Training industry along with the compliance landscape that sits behind it. You enjoy improving processes, providing clarity, and helping teams deliver their best work. You’re confident interpreting legislation and navigating the finer detail that comes with a national GTO.

Benefits

• Salary Sacrifice Packaging: $15,899 salary sacrifice packaging available.
• Flexibility: Enjoy work‑life balance with flexible work arrangements & access to work a 9 day fortnight.
• Birthday Leave: A day of paid leave on your birthday.
• Wellbeing Leave: A paid day off every 3 months (pro‑rata) to attend personal events and milestones, promoting work‑balance and overall wellbeing.
• Family Matters: 6 weeks Paid Parental Leave, extended pregnancy & fertility leave provisions, accrual of leave entitlements & continuity of service.
• Public Holiday Substitution: Swap a public holiday every year for another day that holds significance.
• Health & Wellbeing: Access to flu vaccination program, Employee Assistance Program & skin check reimbursement.
• Extended Leave Provisions: Purchased leave, First Nations ceremonial & cultural leave, blood donation leave, family & domestic violence leave.
• Career Growth & Recognition: Continuous training and development, awards and recognition.

How to Apply

Click “Apply Now” to complete our online application form and attach a copy of your resume and cover letter.

Maxima believes in the strength of a diverse workforce. We welcome applicants who have a disability, identify as First Nations, are from culturally and linguistically diverse backgrounds or are members of the LGBTQIA+ community. The life experiences of our employees help us build strong relationships with our customers and enable us to deliver services that benefit all members of our community.

If you need an adjustment in the recruitment process, please call (1300 669 859) or email [e-mail] and advise us of your preferred method of communication.