Operations Manager | GP Medical Centres

Frontline Recruitment Group; Brisbane; On-site; AUD 120,000 - 160,000; Full time

Job summary

Frontline Recruitment Group in Brisbane seeks an experienced healthcare Operations Manager to oversee five GP medical centres. You will lead Practice Managers, monitor performance, and drive operational improvements across all locations.

The role requires hands-on leadership across multiple sites, a strong track record in healthcare operations, and a commitment to consistent service standards and workforce planning. This is a portfolio management position with autonomy and accountability.

Qualifications

• Proven healthcare Operations Manager experience
• Experience leading multiple GP clinics essential
• Strong people and performance management skills
• Hands-on leadership across multiple locations

Responsibilities

• Oversee day-to-day operations of five medical centres
• Lead Practice Managers across locations
• Monitor KPIs and operational results across portfolio
• Hold Practice Managers accountable and support performance issues
• Identify operational problems and implement practical solutions
• Improve processes and workflows across centres
• Ensure consistency in service standards across all locations
• Support workforce planning and staffing across sites
• Work with senior leadership on priorities and improvements
• Build a high-performing culture across centres

Skills

Healthcare operations

GP clinics leadership

People management

Performance management

Job description

Frontline Recruitment Group – Brisbane QLD

1d ago , from Frontline Recruitment Group

Are you an experienced healthcare Operations Manager who enjoys leading teams and improving the way medical centres operate?

We are recruiting an Operations Manager to oversee the day-to-day operations of five established medical centres within a growing healthcare organisation.

This is a hands-on operational leadership role for someone who has proven Operations Manager experience within healthcare and is confident managing multiple sites, supporting Practice Managers and taking ownership of operational performance.

Previous experience managing multiple GP clinics is essential for this role. You will be joining an established business where you will have the autonomy to manage your portfolio of centres, develop your Practice Managers and ensure each location is operating effectively.

What you'll be doing

• Oversee the day-to-day operations of five medical centres
• Lead, support and develop Practice Managers across each location
• Monitor performance, KPIs and operational results across your portfolio
• Hold Practice Managers accountable and support them with performance issues
• Identify operational problems and implement practical solutions
• Improve processes, systems and workflows across the centres
• Ensure consistency in processes and service standards across all locations
• Support workforce planning, staffing and operational requirements
• Work closely with Practice Managers to resolve day-to-day challenges
• Use reporting and data to identify areas requiring attention
• Work closely with senior leadership on operational priorities and business improvements
• Build a positive, accountable and high-performing culture across the centres

Are you an experienced healthcare Operations Manager who enjoys leading teams and improving the way medical centres operate?

We are recruiting an Operations Manager to oversee the day-to-day operations of five established medical centres within a growing healthcare organisation.

This is a hands-on operational leadership role for someone who has proven Operations Manager experience within healthcare and is confident managing multiple sites, supporting Practice Managers and taking ownership of operational performance.

Previous experience managing multiple GP clinics is essential for this role. You will be joining an established business where you will have the autonomy to manage your portfolio of centres, develop your Practice Managers and ensure each location is operating effectively.

What you'll be doing

• Oversee the day-to-day operations of five medical centres
• Lead, support and develop Practice Managers across each location
• Monitor performance, KPIs and operational results across your portfolio
• Hold Practice Managers accountable and support them with performance issues
• Identify operational problems and implement practical solutions
• Improve processes, systems and workflows across the centres
• Ensure consistency in processes and service standards across all locations
• Support workforce planning, staffing and operational requirements
• Work closely with Practice Managers to resolve day-to-day challenges
• Use reporting and data to identify areas requiring attentionWork closely with senior leadership on operational priorities and business improvements
• Build a positive, accountable and high-performing culture across the centres

What we're looking for

We are looking for someone who has operated above Practice Manager level and has experience leading multiple GP clinics through their Practice Managers.

Ideally, you will bring:

• Proven healthcare Operations Manager experience
• Previous experience managing multiple GP clinics – essential
• Strong understanding of GP and medical centre operations
• Experience leading and developing Practice Managers
• Strong people and performance management skills
• A hands‑on approach and ability to take ownership across multiple locations

If you are an experienced healthcare Operations Manager looking to take ownership of a portfolio of established GP clinics, we'd love to hear from you.

Additional information

• Oversee the operations of five established GP medical centres
• Lead and support Practice Managers across multiple location
• Previous experience managing multiple GP clinics is essential