Operations Manager

D & T FKIARAS & SONS PTY LTD; Traralgon; On-site; AUD 70,000 - 110,000; Full time

Benefits offered by this job

Employee Assistance

Staff discounts

Benefits portfolio

Job summary

Hungry Jack's in Gippsland seeks an Operations Manager to lead daily operations, align with our vision, and drive profitability while upholding safety and compliance.

You will coach Restaurant Managers, set performance objectives, build a guest-obsessed culture, manage change, and contribute to personal development and our Jack's Academy.

Qualifications

• National Police Check required; Equal Opportunity Employer.

Responsibilities

• Providing Safety Leadership through our Work Safe, Home Safe strategy.
• Creating a Guest Obsessed Culture within each of your restaurants.
• Leading a high performing team, with a strong talent pipeline behind it.
• Building the brand via effective business planning.
• Managing the business to ensure the profitability of your restaurants.
• Championing change, ensuring your people are engaged and change is sustainable.
• Continuing your own self-development as you grow in the role.

Job description

The Careers are Better at Hungry Jack's! Full job description

The Operations Manager will be responsible for leading and managing daily operations to achieve business goals, to deliver on Hungry Jack's Vision, execute the business strategy, and maximize profitability.

Our Operations Manager will coach and guide their Restaurant Manager's by setting performance objectives, evaluating, optimising operational performance, ensuring regulatory and company standards are upheld in safety and compliance.

With 3 stores in the Gippsland area, the Operations Manager will be the first point of contact for any escalations from the restaurant managers.

You will follow set processes and procedures to ensure restaurant compliance and performance throughout all stores.

This is to be done in alignment with our values of 'Growth Mindset, People Power, 100% Guest Obsessed, Stronger Together and Make a Difference'

The position will require a full-time availability and willingness to work a mixture of days, nights and weekends to support our guest obsessed culture.

As the Operations Manager you will be responsible for.

• Providing Safety Leadership through our Work Safe, Home Safe strategy
• Creating a Guest Obsessed Culture within each of your restaurants
• Leading a high performing team, with a strong talent pipeline behind it
• Building the brand via effective business planning
• Managing the business to ensure the profitability of your restaurants
• Championing change, ensuring your people are engaged and change is sustainable
• Continuing your own self-development as you grow in the role

Why Hungry Jack's?

Commitment to a guest obsessed culture

Work for a company that genuinely cares about the internal and external community it serves

Personal development and opportunities to grow your career through our leadership programs and Jack's Academy

Employee Assistance program offering confidential, personal coaching and counselling to support employees

Restaurant incentives Great discounts in restaurants while working and on days off Access to an expanding benefits portfolio

Requirements

All applicants for this position will be required to provide a National Police Check. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits.

Hungry Jack's is an Equal Opportunity Employer

Give Back

At Hungry Jack's we don't just want to make our customers happy. We also want to give something back to the community that supports us. So be a part of something bigger, like make-a-wish, sports and community event sponsorships and volunteering.

Flexibility

With over 420+ restaurants in Australia, chances are you're not far from a Hungry Jack's in Australia.

And the hours we offer range from casual, part-time or full-time, varying from early morning to late at night. So you can balance it with sports, and school commitments - and a hectic social life, of course!

Be Rewarded

Hungry Jack's staff perks include staff food discounts, service recognition, access to employee assistance programs and heaps of workplace flexibility.